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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by patriciaN-4 1 year, 9 months ago.

Assisted by: Shane.

Author Posts
August 8, 2022 at 3:29 pm

patriciaN-4

Good afternoon,

I was unable to update the following components:
sitepress-multilingual-cms (required version: 4.5.2)
wpml-string-translation (required version: 3.2.0)

How to proceed?

August 8, 2022 at 4:56 pm
August 8, 2022 at 7:51 pm #11826739

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Patricia,

Can you log in with the credentials that you provided to me and see if you're able to access the plugins option ?

If not can you configure the account so that I have access to activate/deactivate the plugins on the site?

Thanks,
Shane

August 10, 2022 at 9:45 am #11838903

patriciaN-4

Hi Shane,

I changed the permissions and you can now view the plugins. Can you see this problem today?

Thanks in advance.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.