Hi Achille,
WPML is coded in PHP so in theory this is possible but why would you need to do this?
What exactly would you like to achieve? What is your problem?
I would like to add the plugin to an existing WordPress website that has 100 pages in English and French. How do I map the existing English pages onto the French ones?
Just trying to get a handle on the work involved ..
2. For any case you can use our new “WPML All Import” plugin (you will find it your WPML account under Downloads). It requires WP All Import & WPML core to work.
However you will need to connect your posts manually (say which post is a translation of which one).
You can buy WPML and test the solution yourself for 30 days. If you have some technical questions you can also ask them in our support forum. Our refunds policy allows you test WPML for 30 days and using our support forum:
We are aiming our english site at suppliers in UK, we want a Chinese site aimed at Chinese clients and potential clients. For this reason the content will be quite different, some will be similar. I want to try and link the sites, but am unsure how best to do so. It would be best if Chinese users were detected (by ip address if possible?) and shown our Chinese site. Will we be able to have this as part of our domain http://www.sugelantrading.com and avada theme? perhaps with a chinese / english toggle at the top. Please explain more.
Hi Oliver,
about detecting the language automatically.
WPML has an option for this (it is disabled by default but when enabled will detect the user language based on the setting in his browser). But I wouldn’t worry to much about language detection. If your site is translated to other languages by humans it will get a lot of organic traffic from search engines such as Google. And that’s the point.
Yes, WPML works perfectly with Avada and also supports Chinese. It allows you to include the langue switcher in different places.
If you set your site with English as the primary language and Chinese as the second one your visitors will be able to access the Chinese version under http://www.sugelantrading.com/zh-hans
This is not pre-sales but I bought WPML a while back with an email address I can’t access right now and can’t login. Would be great if someone can give me a hand.
Thanks!
Hey Agnes! Thanks for your answer. The problem is that I can’t access the email address I used when I bought the plugin =/
I do have the transaction code to prove the payment.
Thanks!
Thanks. Just sent the email.
It’s not about typos but just that the email address I used to purchase the plugin doesn’t exist anymore therefore if WPML sends me my password I can’t open that email.
Hi Nicolas, It’s possible that you can recover you password with his PayPal email address if you used PayPal.
Otherwise you need to write to our contact form so we can verify your identity somehow.
Hello, I am a user of your app. But I don’t manage to log-in ultimately and access the support group.
Your website doesn’t recognize my password and when I ask to reset my password, it sends me a link which doesn’t work.
Can you help me to log in as soon as possible, please?
I have a big issue with WPML since the last update a few days before. My about page doesn’t show any more on mobile devices and IPad in spanish (but in french it does…) I really need to access your support team please.
Thank you for your help.
Kind regards
What I want to achieve, is a web site with multiple languages however, the different languages will have different menus and the pages will have different content. It’s not so much a ‘translation’ I need, as the ability for the site to support multiple languages almost entirely separately from one another, with each iteration separately controlled with separate content and separate menus and menu entries
Hi Sam, yes, you can achieve this with WPML. WPML allows you to maintain a multilingual site with different menus for each language and also posts/pages don’t have to have their equivalents in anther language.
Yes, you can. This will be possible within 30 days before your CMS subscription expires. You will pay the difference only. But you cannot miss your renewal date (we will send you an email anyway), if you miss your renewal you will still be able to upgrade but this time you will pay full price.
WPML Project Invites Translation Services to Join
We use SDL WorldServer. Please let us know if you have already worked with TSP’s on this platform, as well as what is required to use your plugin such that translations are automatically submitted to us and returned to our client.
We are completing the integration with SDL and hope to release it very soon. Almost all is done and we are in the final stages of testing now. We will proudly announce this integration when it’s complete.
Hi, you cannot do this via your WPML account. If this really matters for you please use this form to email us and share something that will allow us to verify your identity. We will then forward your request to our admins and ask to correct it manually.
Please I am realy confused. I need some clarfication to decide which product to buy
First
I have an woocomerce site in English
I want to make it in Arabic too. So two languages.
Now I have WP in ensglish and Woocomerce in English
1) If i use WPML, when I add a new product, I have to go to WOCOMMERCE multilingual plugin and add the translated text (the 2nd language) there? Or I can add it at the SAME product page?
2) If my liscne expires, my site will still work, but will it then stop working after let say woocomerce or wordpress new updates? or those updates wont affect WPML? Please this is important
3) if i have a one year support and I have installed it to one of my clients, after the year is over, he will not be able to update his WPML? will his site correcpt after few updates of wp and woocoemrce? (Q related to q2 but from customer side)
4) Do I have to install Woocomerce ARABIC (it is the Arabic plugin for woocomerce) or I WILL only need WPML? I read that woocomerce Arabic translation is weak so using the Arabic plugin is way better, but how does this work will I have two woocomerce plugins? the original and the arabic? the arabic also comes with RTL plugin for woocomerce
5) Will i be able to translate extensions? or only ones u support? if u dont, what will be the case? how to let it show in Arabic?
last questions.
what is the differnce between translateing the theme and using it with woocomerce arabic, OR using wpml?
Am new to woocommerce and wpml so am still trying to get the translation idea
i read for days but still i need these clarfications please
2. Yes, your site won’t stop working even if your WPML subscription expires but if you upgrade your WordPress to future version I cannot guarantee that it will still work.
3. That’s right. You need to have an active subscription to access future updates. Please note that after the first year you can upgrade to Lifetime subscription and pay the difference only.
4. WPML (CMS or Lifetime version) is enough. It will allow you to translate all your site to Arabic. It is good to pick a theme which supports both WooCommerce and RTL to reduce your manual work. For example Avada is such a theme but there are more plugins that support WooCommmerce and RTL. Here is the list of all plugins fully compatible with WPML
last questions.
what is the differnce between translateing the theme and using it with woocomerce arabic, OR using wpml?
I don’t know this plugin but I can see that it helps you to translate some strings only. WPML and WooCommerce Multilingual allow you to translate and maintain your products in different languages.
You can buy WPML and test it yourself. Our refunds policy allows you to test WPML for 30 days. If you are not satisfy we will give your money back. https://wpml.org/purchase/refunds-policy/
I wonder, when I buy the lifetime version of WPML as a webdesigner, if it means, that I may use WPML on differenet sites, which I design, or if I only may use it on one URL.
Then, if I buy the blog for one customer (29 Dollar), will the websites visitor see the stuff, which is not supportet – or is it just something for the backand or for a webshop, for which I should buy the more expansive version (79 Dollars).
Then: If my customer, to whom I design a site, does not buy the update (e.g. 15 Dollars), will his site crash after a year or do you just talk about the update which most of the plugins in wordpress make from time to time to avoid hacking?
You buy only one WPML subscription and you can use it for all your site or/and for the sites you build for your customers.
The cheapest version is suitable for translating simple blogs only. Better to buy the CMS/Lifetime version if you plan to build more complex sites. You won’t be able to translate everything with the blog version.
If your license expires your sites won’t stop working but I cannot predict how they behave with future WordPress versions. Please note that after the first year you can upgrade to Lifetime (and pay the difference only) so your customers will be able to update WPML at their sites automatically forever.
HI, if my colleague (based in different country to me) buys the plugin, how will we link it with Avada? Will he have to send it to me and I install it?
Hi Oliver,
the person who buys WPML needs to register each site he/she uses WPML for. This is done in a dedicated WordPress panel (you will see it when you install WPML) and also in your WPML account. This way you can register many sites with WPML. Our supporter will help you with this if you have any issues.
If my colleague buys the wpml plugin how will we link it with avada? He is in UK, I’m in China. Will he have to send to me, then I install. Please explain
Hi Toan,
the theme authors say that this theme supports WPML but it wasn’t tested by our WPML Compatibly Team so cannot give your 100% warranty. But our refunds policy allows you to buy WPML and test it for 30 days. If you are not completely satisfied we will give your money back:
Hi Sonja, you should have received an email from our Compatibility Team Leader on this. Just for the records: This theme was found compatible, then we had some issues reported from the forum (mainly theme options issues), we tried to contact the author with no reply from them. So the answer is: it should be OK but you might have some issues…
I can not contact technical support because I dont have a login.
My clients website (yogafactory.eu) uses your plugin
installed by another web-company who built the site 2 years ago.
I do have a problem:
Sites default language is DK
and then we use ENGLISH for second language.
I cannot update the ENGLISH menu anymore, I CAN NOT SAVE changes!
That happened after we updated WP to version 4.3.1
The plugin is WPML version 2.9.2
Guess WPML installed is not the most recent version.
Are you familiar with the problem and is there a fix for that?
If we dont have access to an account with have to start from scratch and buy the plugin again?
Is there a safe way to upgrade from 2.9.2 to the latest version without loosing data/translations, and how to do that?
Cheers /Thomas
I’m sorry, there isn’t. But please drop us an email using this form, explain why the paying options we provide don’t work for you and we will see what we can do for you: https://wpml.org/home/contact-us/contact-form/
Hello, in 2014 I bought wpml_cms_package_3.1.5b2 but I didn’t install it back then. Now I want to install it in my new blog and there is an error message: “invalid plugins”. I know the package is outdated but was hoping to install it anyway and then run an update. What am I doing wrong? Perhaps I chose the wrong zipped file to upload…. or maybe I need to purchase a new WMPL plugin??? Thought the one I have bought would be OK.
Thanks for your help
Cecilia
you don’t need to purchase a new plugin if your current subscription is still active.
Please ask all technical question in our support forum. There we have experts who have all needed tool to help you. Here I’m answering the pre-sales questions only.
Hi again, Agnes,
My account has expired and I have no hope of renewing it unless, according to what I have read in the fórum, buy a new WPML blog, a new WPML CMS or buy a lifetime subscription. So, how can I get help to actívate the plugin I bought in 2014? Any other idea apart from making a new buy?
Thanks a lot
Cecilia
Hi Cecilia,
you should still be able to log into your WPML account. If you don’t remember your password please use this link: https://wpml.org/account/lost-my-password/
There you should find WPML 3.1.9.
This is a security update. Since your subscription has expired, you can only receive this update manually, without WPML’s automated installation process. Please download it and install it as any other WP plugin.
Hello, Before buying your plugin, I would like to know if my Craft Theme / ThemeTrust works with your plugin. Which plugin do I have to buy? ($29 or $79). My website is very simple (http://therainforestsareunderthreat.com). Thank you!! Have a great day, Best, Jerome
Hi Jerome, this theme hasn’t been tested by our WPML Compatibility Theme so you might have issues with translating some advanced and theme dependant elements but in general all the basic elements (posts, pages, menus, categories, tags etc) should work. Our refunds policy allows you to test WPML for 30 days so in case it turns out that you find any show stoppers when working with this theme and WPML, please use this form and we will give your money back: https://wpml.org/purchase/refunds-policy/
Hello,
I need my site to translate Brazilian Portuguese.
Does this plugin do this? I’m not good with coding or modifying plugins, I need this to translate Brazilian Portuguese (not Portugal Portuguese), out of the box.
Thank you,
Hi Jeff,
you don’t have to be a programmer to use WPML. But please note that WPML won’t translate your content automatically. You provide the translations.
I don’t fully understand this. I thought that this plugin automatically translated my site. BTW I’m using AccessPress Pro theme, is it compatible with this theme?
I will watch the demo. Before purchase I need to tell my client that this will translate Brazilian Portuguese or she will not buy it.
Thank you
Jeff
No, WPML won’t translate your contents automatically. The other option is to send your contents to professional translators. This is integrated with WPML so you recieve translated texts back in your WordPress admin but this is paid extra (depends on the umber of words you need to translate).
Hello, I have purchased the Newspaper 6 wordpress theme. I thought it would not be a problem to create different menus in different languages but apparently it is not possible.
I am interested in purchasing the wpml pugin in order to be able to translate the menus and also the “blocks”, categories, and other theme related core elements.
Would that be possible? Would WPML work with the Newspaper theme in this way?
Hi,
Could you please share the link to your theme? I’m not sure what specific theme we are talking about. Anyway, I didn’t find any theme called “Newspaper” in the list of themes tested by our WPML Compatibility Theme. https://wpml.org/documentation/theme-compatibility/
But this doesn’t mean your theme will not work with WPML. Most themes do. You can also check it yourself since we have a refunds policy: https://wpml.org/purchase/refunds-policy/
I’m going to renew, I have a problem, I’ve been asked to insert a VAT number and you’re applying IVA, but my business is based in Canary Islands where we have IGIC and not IVA which is 7% instead of 21%.. How can we do?
Hello!
I wonder if it is possible to integrate your program into a php page
Hi Achille,
WPML is coded in PHP so in theory this is possible but why would you need to do this?
What exactly would you like to achieve? What is your problem?
I would like to add the plugin to an existing WordPress website that has 100 pages in English and French. How do I map the existing English pages onto the French ones?
Just trying to get a handle on the work involved ..
Many thanks
Hi Rich.
1. If your site is a WordPress multilingual site using the qTranslate plugin, you can use this plugin: https://wpml.org/documentation/related-projects/qtranslate-importer/
Please note that we stopped maintaing it
2. For any case you can use our new “WPML All Import” plugin (you will find it your WPML account under Downloads). It requires WP All Import & WPML core to work.
However you will need to connect your posts manually (say which post is a translation of which one).
You can buy WPML and test the solution yourself for 30 days. If you have some technical questions you can also ask them in our support forum. Our refunds policy allows you test WPML for 30 days and using our support forum:
https://wpml.org/purchase/refunds-policy/
Then, if you are not satisfied with WPML, we will give your money back, no questions asked. But please note that you have 30 days for testing.
Hi,
We are aiming our english site at suppliers in UK, we want a Chinese site aimed at Chinese clients and potential clients. For this reason the content will be quite different, some will be similar. I want to try and link the sites, but am unsure how best to do so. It would be best if Chinese users were detected (by ip address if possible?) and shown our Chinese site. Will we be able to have this as part of our domain http://www.sugelantrading.com and avada theme? perhaps with a chinese / english toggle at the top. Please explain more.
Thanks,
Oli
Hi Oliver,
about detecting the language automatically.
WPML has an option for this (it is disabled by default but when enabled will detect the user language based on the setting in his browser). But I wouldn’t worry to much about language detection. If your site is translated to other languages by humans it will get a lot of organic traffic from search engines such as Google. And that’s the point.
Yes, WPML works perfectly with Avada and also supports Chinese. It allows you to include the langue switcher in different places.
If you set your site with English as the primary language and Chinese as the second one your visitors will be able to access the Chinese version under http://www.sugelantrading.com/zh-hans
You don’t have to translate all pages. See as we handed this in our site:
https://wpml.org/zh-hans/
This is not pre-sales but I bought WPML a while back with an email address I can’t access right now and can’t login. Would be great if someone can give me a hand.
Thanks!
Hi Nicolas,
please try to reset your password using this link:
https://wpml.org/account/lost-my-password/
Meanwhile I will ask our admins the check the status of your account.
Hey Agnes! Thanks for your answer. The problem is that I can’t access the email address I used when I bought the plugin =/
I do have the transaction code to prove the payment.
Thanks!
Hi Nicolas,
probably you made a typo in your email. In this case you need to send us the translation code using this form:
https://wpml.org/home/contact-us/contact-form/
and please also share the correct email. We will update it in our system.
Thanks. Just sent the email.
It’s not about typos but just that the email address I used to purchase the plugin doesn’t exist anymore therefore if WPML sends me my password I can’t open that email.
Hi Nicolas, It’s possible that you can recover you password with his PayPal email address if you used PayPal.
Otherwise you need to write to our contact form so we can verify your identity somehow.
https://wpml.org/home/contact-us/contact-form/
We didn’t find anybody with your email address in our system.
Hello, I am a user of your app. But I don’t manage to log-in ultimately and access the support group.
Your website doesn’t recognize my password and when I ask to reset my password, it sends me a link which doesn’t work.
Can you help me to log in as soon as possible, please?
I have a big issue with WPML since the last update a few days before. My about page doesn’t show any more on mobile devices and IPad in spanish (but in french it does…) I really need to access your support team please.
Thank you for your help.
Kind regards
Hi Gabrielle,
please use this contact form
https://wpml.org/home/contact-us/contact-form/
and share your data (full name and your oder number, anything that will allow us to variety your identify)
Hi
What I want to achieve, is a web site with multiple languages however, the different languages will have different menus and the pages will have different content. It’s not so much a ‘translation’ I need, as the ability for the site to support multiple languages almost entirely separately from one another, with each iteration separately controlled with separate content and separate menus and menu entries
Is this something WPML can facilitate?
thanks
Hi Sam, yes, you can achieve this with WPML. WPML allows you to maintain a multilingual site with different menus for each language and also posts/pages don’t have to have their equivalents in anther language.
Hello, I would like to know is can I upgrade from ‘the most popular” to ‘the best deal”
Yes, you can. This will be possible within 30 days before your CMS subscription expires. You will pay the difference only. But you cannot miss your renewal date (we will send you an email anyway), if you miss your renewal you will still be able to upgrade but this time you will pay full price.
Hi,
Where can I get to see the list of supported languages. Does it support all Indian Languages?
Here’s the list:
https://wpml.org/documentation/getting-started-guide/language-setup/pre-configured-languages/
Even if your language is not there you can add it:
https://wpml.org/documentation/support/editing-wpmls-languages-table/
Please note that WPML doesn’t translate your contents automatically.
WPML Project Invites Translation Services to Join
We use SDL WorldServer. Please let us know if you have already worked with TSP’s on this platform, as well as what is required to use your plugin such that translations are automatically submitted to us and returned to our client.
We are completing the integration with SDL and hope to release it very soon. Almost all is done and we are in the final stages of testing now. We will proudly announce this integration when it’s complete.
Thank you for your response Amir.
Our client wants almost real time translations of updates submitted to their website.
Please provide options and/or describe how we may go about providing this service until such time as the SDL WorldServer integration is complete.
Amir,
We really would like to figure out a way to work with your plugin. Please call or drop a line to discuss or provide the requested information.
How can we change our Account name?
Please use our contact form to send us your current account name and what you want to change it to and we’ll handle it for you.
https://wpml.org/home/contact-us/contact-form/
Hi, you cannot do this via your WPML account. If this really matters for you please use this form to email us and share something that will allow us to verify your identity. We will then forward your request to our admins and ask to correct it manually.
https://wpml.org/home/contact-us/contact-form/
Hello
Please I am realy confused. I need some clarfication to decide which product to buy
First
I have an woocomerce site in English
I want to make it in Arabic too. So two languages.
Now I have WP in ensglish and Woocomerce in English
1) If i use WPML, when I add a new product, I have to go to WOCOMMERCE multilingual plugin and add the translated text (the 2nd language) there? Or I can add it at the SAME product page?
2) If my liscne expires, my site will still work, but will it then stop working after let say woocomerce or wordpress new updates? or those updates wont affect WPML? Please this is important
3) if i have a one year support and I have installed it to one of my clients, after the year is over, he will not be able to update his WPML? will his site correcpt after few updates of wp and woocoemrce? (Q related to q2 but from customer side)
4) Do I have to install Woocomerce ARABIC (it is the Arabic plugin for woocomerce) or I WILL only need WPML? I read that woocomerce Arabic translation is weak so using the Arabic plugin is way better, but how does this work will I have two woocomerce plugins? the original and the arabic? the arabic also comes with RTL plugin for woocomerce
5) Will i be able to translate extensions? or only ones u support? if u dont, what will be the case? how to let it show in Arabic?
last questions.
what is the differnce between translateing the theme and using it with woocomerce arabic, OR using wpml?
Am new to woocommerce and wpml so am still trying to get the translation idea
i read for days but still i need these clarfications please
sorry for many q
thanks
Hello,
1. This page shows how it works:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/#products
2. Yes, your site won’t stop working even if your WPML subscription expires but if you upgrade your WordPress to future version I cannot guarantee that it will still work.
3. That’s right. You need to have an active subscription to access future updates. Please note that after the first year you can upgrade to Lifetime subscription and pay the difference only.
4. WPML (CMS or Lifetime version) is enough. It will allow you to translate all your site to Arabic. It is good to pick a theme which supports both WooCommerce and RTL to reduce your manual work. For example Avada is such a theme but there are more plugins that support WooCommmerce and RTL. Here is the list of all plugins fully compatible with WPML
https://wpml.org/documentation/theme-compatibility/
5. Currently WPML is compatible with these WooCommerce extensions:
https://wpml.org/documentation/woocommerce-extensions-compatibiity/
I don’t know this plugin but I can see that it helps you to translate some strings only. WPML and WooCommerce Multilingual allow you to translate and maintain your products in different languages.
You can buy WPML and test it yourself. Our refunds policy allows you to test WPML for 30 days. If you are not satisfy we will give your money back. https://wpml.org/purchase/refunds-policy/
3.
I wonder, when I buy the lifetime version of WPML as a webdesigner, if it means, that I may use WPML on differenet sites, which I design, or if I only may use it on one URL.
Then, if I buy the blog for one customer (29 Dollar), will the websites visitor see the stuff, which is not supportet – or is it just something for the backand or for a webshop, for which I should buy the more expansive version (79 Dollars).
Then: If my customer, to whom I design a site, does not buy the update (e.g. 15 Dollars), will his site crash after a year or do you just talk about the update which most of the plugins in wordpress make from time to time to avoid hacking?
Thank you
You buy only one WPML subscription and you can use it for all your site or/and for the sites you build for your customers.
The cheapest version is suitable for translating simple blogs only. Better to buy the CMS/Lifetime version if you plan to build more complex sites. You won’t be able to translate everything with the blog version.
If your license expires your sites won’t stop working but I cannot predict how they behave with future WordPress versions. Please note that after the first year you can upgrade to Lifetime (and pay the difference only) so your customers will be able to update WPML at their sites automatically forever.
HI, if my colleague (based in different country to me) buys the plugin, how will we link it with Avada? Will he have to send it to me and I install it?
Hi Oliver,
the person who buys WPML needs to register each site he/she uses WPML for. This is done in a dedicated WordPress panel (you will see it when you install WPML) and also in your WPML account. This way you can register many sites with WPML. Our supporter will help you with this if you have any issues.
If my colleague buys the wpml plugin how will we link it with avada? He is in UK, I’m in China. Will he have to send to me, then I install. Please explain
Your question was waiting for moderation. I have just replied.
Could you check that if my site compatible 100% with WPML ? My site use this theme http://themeforest.net/item/tour-package-wordpress-traveltour-theme/5360508
Thanks
Hi Toan,
the theme authors say that this theme supports WPML but it wasn’t tested by our WPML Compatibly Team so cannot give your 100% warranty. But our refunds policy allows you to buy WPML and test it for 30 days. If you are not completely satisfied we will give your money back:
https://wpml.org/purchase/refunds-policy/
Dear WPML team,
my client is using the theme Jupiter from artbees on their WordPress site. Since this theme is listed as having “known issues” I’m hesitant.
The theme developer lists WPML as compatible: https://artbees.net/themes/docs/how-jupiter-is-compatible-with-major-plugins/
Which known issues are you referring to?
Thanks in advance,
Sonja
Hi Sonja,
let me contact our Compatibility Team for more details. I will update you once I have the info.
Hi Sonja, you should have received an email from our Compatibility Team Leader on this. Just for the records: This theme was found compatible, then we had some issues reported from the forum (mainly theme options issues), we tried to contact the author with no reply from them. So the answer is: it should be OK but you might have some issues…
Thank you very much! That’s great news. 🙂
Hi WPML
I can not contact technical support because I dont have a login.
My clients website (yogafactory.eu) uses your plugin
installed by another web-company who built the site 2 years ago.
I do have a problem:
Sites default language is DK
and then we use ENGLISH for second language.
I cannot update the ENGLISH menu anymore, I CAN NOT SAVE changes!
That happened after we updated WP to version 4.3.1
The plugin is WPML version 2.9.2
Guess WPML installed is not the most recent version.
Are you familiar with the problem and is there a fix for that?
Regards
Thomas
Immer Online
Hi Thomas,
current WPML version is 3.2.7 and this one works with with WP 4.3.1.
You (or your customer) need to have an active WPML account to upgrade your WPML to the latest version.
If we dont have access to an account with have to start from scratch and buy the plugin again?
Is there a safe way to upgrade from 2.9.2 to the latest version without loosing data/translations, and how to do that?
Cheers /Thomas
Hello, Is there another paying option? such as direct bank-transfer to your bank account?
Thanks.
I’m sorry, there isn’t. But please drop us an email using this form, explain why the paying options we provide don’t work for you and we will see what we can do for you:
https://wpml.org/home/contact-us/contact-form/
Hello, in 2014 I bought wpml_cms_package_3.1.5b2 but I didn’t install it back then. Now I want to install it in my new blog and there is an error message: “invalid plugins”. I know the package is outdated but was hoping to install it anyway and then run an update. What am I doing wrong? Perhaps I chose the wrong zipped file to upload…. or maybe I need to purchase a new WMPL plugin??? Thought the one I have bought would be OK.
Thanks for your help
Cecilia
Hi Cecilia,
you don’t need to purchase a new plugin if your current subscription is still active.
Please ask all technical question in our support forum. There we have experts who have all needed tool to help you. Here I’m answering the pre-sales questions only.
https://wpml.org/forums/forum/english-support/
OK Agnes, I will see if they can help.
Thanks!!
Ceci
Hi again, Agnes,
My account has expired and I have no hope of renewing it unless, according to what I have read in the fórum, buy a new WPML blog, a new WPML CMS or buy a lifetime subscription. So, how can I get help to actívate the plugin I bought in 2014? Any other idea apart from making a new buy?
Thanks a lot
Cecilia
Hi Cecilia,
you should still be able to log into your WPML account. If you don’t remember your password please use this link:
https://wpml.org/account/lost-my-password/
There you should find WPML 3.1.9.
This is a security update. Since your subscription has expired, you can only receive this update manually, without WPML’s automated installation process. Please download it and install it as any other WP plugin.
Hello, Before buying your plugin, I would like to know if my Craft Theme / ThemeTrust works with your plugin. Which plugin do I have to buy? ($29 or $79). My website is very simple (http://therainforestsareunderthreat.com). Thank you!! Have a great day, Best, Jerome
Hi Jerome, this theme hasn’t been tested by our WPML Compatibility Theme so you might have issues with translating some advanced and theme dependant elements but in general all the basic elements (posts, pages, menus, categories, tags etc) should work. Our refunds policy allows you to test WPML for 30 days so in case it turns out that you find any show stoppers when working with this theme and WPML, please use this form and we will give your money back:
https://wpml.org/purchase/refunds-policy/
Hello,
I need my site to translate Brazilian Portuguese.
Does this plugin do this? I’m not good with coding or modifying plugins, I need this to translate Brazilian Portuguese (not Portugal Portuguese), out of the box.
Thank you,
Jeff
Hi Jeff,
you don’t have to be a programmer to use WPML. But please note that WPML won’t translate your content automatically. You provide the translations.
I don’t fully understand this. I thought that this plugin automatically translated my site. BTW I’m using AccessPress Pro theme, is it compatible with this theme?
I will watch the demo. Before purchase I need to tell my client that this will translate Brazilian Portuguese or she will not buy it.
Thank you
Jeff
No, WPML won’t translate your contents automatically. The other option is to send your contents to professional translators. This is integrated with WPML so you recieve translated texts back in your WordPress admin but this is paid extra (depends on the umber of words you need to translate).
Hello, I have purchased the Newspaper 6 wordpress theme. I thought it would not be a problem to create different menus in different languages but apparently it is not possible.
I am interested in purchasing the wpml pugin in order to be able to translate the menus and also the “blocks”, categories, and other theme related core elements.
Would that be possible? Would WPML work with the Newspaper theme in this way?
Thank you
Hi,
Could you please share the link to your theme? I’m not sure what specific theme we are talking about. Anyway, I didn’t find any theme called “Newspaper” in the list of themes tested by our WPML Compatibility Theme. https://wpml.org/documentation/theme-compatibility/
But this doesn’t mean your theme will not work with WPML. Most themes do. You can also check it yourself since we have a refunds policy:
https://wpml.org/purchase/refunds-policy/
Hi!
I’m going to renew, I have a problem, I’ve been asked to insert a VAT number and you’re applying IVA, but my business is based in Canary Islands where we have IGIC and not IVA which is 7% instead of 21%.. How can we do?
Thanks
You have to contact us here and we’ll setup your account specifically for Canary Islands:
https://wpml.org/home/contact-us/contact-form/