Hi Juan,
yes, you will be able to upgrade to Lifetime by paying the difference but it will be possible within 30 days before your current subscription expires. You will get 2 email reminders: the first 30 days before, the second one – a few days before.
Not possible with WordPress built-in taxonomies (categories and tags). This is due to the way WordPress handle this. However, it is possible to have the same slug in different languages with custom taxonomies.
I have another website that uses wpml – Northforkbison.com Now I would like to purchase another wpml product for a new website – mountaincreekelkranch.com
my question: do I get a deal for purchasing more than 1 wpml product?
Hello,
let me contact the people responsible for such requests. From what I know we are flooded by new requests like yours. I would recommend to wait since asking for a refund means cancelling your WPML subscription.
Before I buy the plug in I would like what would happen if one day I decide to switch back to one language only. In other words by disabling the plug will the site function fine in the default language?
If you just disable the plugin, everything will work fine but you will see all the posts/pages from all languages. If you want to completely remove everything, WPML includes a utility for clean removal before deleting the plugin. Go to WPML->Support->Troubleshooting. There, click on “Reset all language data and deactivate WPML”. Finally delete WPML.
1. What do you mean by “free”? WPML is a commercial plugin. WPML doesn’t translate your content automatically.
2. To handle WooCommerce stores you need to have at least the “Multilingual CMS” version.
Hi,
I purchased a wpml lifetime license and received a mail that says my order is complete and that my login was sent in another mail. However I have waited for 23 hours now. How long time should I expect until I receive a mail with log in information or is something wrong?
Yes. You can configure WPML for both these language options. The first option (/es/slug) we call “language folders” and the other “language domains”. For using languages in domains, you will also need to setup the web server to respond to all these domains. See the following FAQ for how to configure it: https://wpml.org/faq/server-setting-for-languages-in-different-domains/
Is this still happening to you? The VAT checker contacts the EU servers. Sometimes (not often) that server is slow to respond. If this problem continues, try clearing browser cache. Let me know if it’s not working for you. We’ll contact privately, get your VAT number and see what’s wrong.
If I upgrade from Multilingual CMS to Multilingual CMS Lifetime, can I use the entire WPML solution for more than one domain (unlimited domains) and for unlimited sites?
Yes, but you can use WPML on all your sites also with the yearly account. The difference between the yearly and the lifetime account is that you don’t need to pay for renewals for support and updates.
Hi Danny, according to the information provided by the theme authors, this theme should work with WPML.
However it wasn’t tested by our Compatibility Team. Feel free to check it yourself. Our refunds policy allows you to do this without a risk https://wpml.org/purchase/refunds-policy/
We are not the one who develop this website, but we are the one who help our client to enhance the website. We have upgraded our wordpress to 4.51 but we found the wpml multilingua plugin was not update, to update the plugin is it we need to purchase again ?
If your client already bought an account for WPML, you shouldn’t need to pay again. Best is to check that this account is valid (not expired) and to register WPML on that site. This will allow WPML to receive updates automatically.
my name is Ivan and I am from Bulgaria. Currently developing a WP website for a client that would need a translation. We’d like to purchase a copy of your plugin – Multilingual CMS Lifetime and use it on current and future websites. Could you send me a proforma invoice with the following info:
Health Source Ltd.
Sofia 1680
Borovo, bl. 229
00359 882 882 977
I am looking for a plugin for my website to allow currency switcher so that customers can view product price in multiple currencies and pay with their selected currency. Will the basic plan suffice for this purpose? Also, how does the conversion rate work? Do I have to manually update the conversion rate for the different currencies or could I use yahoo finance for automatic update?
The conversion rate calculator lets you enter the current rate and rounding rules. Then, it calculates the prices for different currencies based on the price in the base currency.
I have a wordpress theme and a plugin that I want to translate into german.
The theme is not a problem because it has .po and .mo files. But the plugin is not programmed with .po /.mo files – means: every print is done with php echo.
So I can not translate the plugin with a .mo /.po /.pot file.
Is it possible with wpml to translate the plugin in this case also if it is not “translation ready programmed”?
In order to translate the texts in your plugin, all the texts need to be wrapped in GetText calls. Then, WPML will find the texts and allow you to translate them via the String Translation module.
Yes. You can use WPML on all the sites that you build for yourself and for your clients. To receive updates, you will need to register each of these sites.
Hi, I’m willing to buy your product. I’m using the Perfect CV theme by pixeldizajn. They claim that is WPML compatible, but they don’t appear in the certified themes list. If I install it and doesn’t work… can I uninstall the product and get a refund? Do you have a trial period?
Thanks
Juan Carlos
Yes, certainly. Perhaps they tested with WPML but didn’t pass this via us. If you have compatibility issues, our team will do its best to resolve things. In any case, you can always get a full refund, up to 30 days from the purchase date.
Hello, I have a client website that has an expired subscription and no access to updates. How can I upgrade this with a new subscription without overwriting anything that has been built with the plugin already?
No problem. You can buy an account for WPML and upgrade the plugin. You will need to register WPML on that site, with your details. Then, you will receive automatic updates to this site. You will be able to register WPML for automatic updates on this site and on all your other sites. Updates don’t modify any content in the site.
Sorry, we don’t have any live demo. However, we offer refunds up to 30 days from the date of purchase. You can buy WPML and try it on your site. If you’re not 100% happy, tell us and we’ll quickly refund your order.
Hi, your plugin seems really great but does the langage preference can be stored in the user meta ? In order to manage mail communication in the right langage.
Yes, WPML stores user language preference in user-meta. Actually, WPML 3.4 is coming out with a new API that allows plugins and themes to send emails to site members in the right language. Are you developing such a theme/plugin, or looking to use one?
What you’re asking should be doable, but will require custom coding. You will not need to hack WPML’s files. There are API calls to get the information that you need. Are you planning to implement this integration yourself? If not, we can refer you to developers who know WPML inside and out and can help.
Hi,
I have tried contacting you several times now. I have only received replies from Agnes. However, I still have not received an email or access to your software.
I have been trying to contact you now for 2 months. I missed my deadline hoping that I would be able to present the site using your software to Pope Francis.
However, as you have not responded I was unable to. If you are not going to fulfill your statement to allow us (A nonprofit) to use your software please let me know.
I am building a site for an NPO and would like to use your software, it is a multi-lingual site. I have used the proper contact form to contact you now several times over the past 2 months and described what the site was and where it is located but still nothing.
Hello,
I’m sorry that we’ve kept your waited for such a long time. We are flooded with requests from non-profit organisation and since we need to handle each one manually it takes time. I have just notified the person in charge, you should get an email soon.
I am looking at buying your Multilingual CMS licenese. At any time if I choose to can I upgrade to Lifetime by paying the difference?
Hi Juan,
yes, you will be able to upgrade to Lifetime by paying the difference but it will be possible within 30 days before your current subscription expires. You will get 2 email reminders: the first 30 days before, the second one – a few days before.
Hello!
I have a requirement to keep same slug for category/taxonomy. F.e. http://mysite.com/en/news/some-news-slug and http://mysite.com/de/news/some-news-slug.
As I can see, that possible in PRO version of Polylang “Translations can share the same slug in the URL”.
Do you have the same feature? Thank you!
Not possible with WordPress built-in taxonomies (categories and tags). This is due to the way WordPress handle this. However, it is possible to have the same slug in different languages with custom taxonomies.
I have another website that uses wpml – Northforkbison.com Now I would like to purchase another wpml product for a new website – mountaincreekelkranch.com
my question: do I get a deal for purchasing more than 1 wpml product?
You don’t have to. You can use your WPML subscription for all your sites (and the sites you build for your customers).
I currently have a request in for non-profit consideration. While I wait for the several weeks to get a response, is it possible to either:
1) Get a copy of the product so I can begin to work with it?
2) or Purchase and then get a refund if non-profit status is granted?
Thank you,
Darren
Hello,
let me contact the people responsible for such requests. From what I know we are flooded by new requests like yours. I would recommend to wait since asking for a refund means cancelling your WPML subscription.
Hi Agnes,
Is the WPML plugin compatible/stable with PHP7?
Thanks,
Edward
Hi Edward,
it should be. Any known issues are listed on our Errata pages, there is only one:
https://wpml.org/errata/php-7-possible-issues-simplexml/
WPML minimal requirements:
https://wpml.org/home/minimum-requirements/
Dear support,
Before I buy the plug in I would like what would happen if one day I decide to switch back to one language only. In other words by disabling the plug will the site function fine in the default language?
Thanks
If you just disable the plugin, everything will work fine but you will see all the posts/pages from all languages. If you want to completely remove everything, WPML includes a utility for clean removal before deleting the plugin. Go to WPML->Support->Troubleshooting. There, click on “Reset all language data and deactivate WPML”. Finally delete WPML.
Hi,
I have some pre-sales questions here:
1) I have downloaded the free version WPML , it support basic translation or need to buy license here?
2) I’m running a e-comm store, and want to have one more language for whole site content (admin no need), is basic plan supported?
That are my questions, thanks.
Hi,
1. What do you mean by “free”? WPML is a commercial plugin. WPML doesn’t translate your content automatically.
2. To handle WooCommerce stores you need to have at least the “Multilingual CMS” version.
Hi,
I purchased a wpml lifetime license and received a mail that says my order is complete and that my login was sent in another mail. However I have waited for 23 hours now. How long time should I expect until I receive a mail with log in information or is something wrong?
Please try to use this link:
https://wpml.org/account/lost-my-password/
If it doesn’t help, it means that you made a typo in your email, if that’s the case please use this contact form:
https://wpml.org/home/contact-us/contact-form/
to raise your issue (provide some data that will help our admins to identify you in our system)
Hello,
I’ve seen URLS like http://domain.com/es/slug, I’m wondering if the plugin will work with a structure like http://es.domain.com/slug?
Thanks,
Lewis.
Yes. You can configure WPML for both these language options. The first option (/es/slug) we call “language folders” and the other “language domains”. For using languages in domains, you will also need to setup the web server to respond to all these domains. See the following FAQ for how to configure it:
https://wpml.org/faq/server-setting-for-languages-in-different-domains/
Hello Agnes,
I’m trying to buy WPML Multilingual CMS Lifetime and I put in my VAT Number. I am in Holland. I don’t see the VAT 21% disappear. What do I do wrong?
Michael
Is this still happening to you? The VAT checker contacts the EU servers. Sometimes (not often) that server is slow to respond. If this problem continues, try clearing browser cache. Let me know if it’s not working for you. We’ll contact privately, get your VAT number and see what’s wrong.
Hello,
If I upgrade from Multilingual CMS to Multilingual CMS Lifetime, can I use the entire WPML solution for more than one domain (unlimited domains) and for unlimited sites?
Thanks
Yes, but you can use WPML on all your sites also with the yearly account. The difference between the yearly and the lifetime account is that you don’t need to pay for renewals for support and updates.
will wpml support flatsome theme
Hi Danny, according to the information provided by the theme authors, this theme should work with WPML.
However it wasn’t tested by our Compatibility Team. Feel free to check it yourself. Our refunds policy allows you to do this without a risk
https://wpml.org/purchase/refunds-policy/
Thank you Agnes,
May I ask which woocommerce theme that WPML supports?
A few are listed here:
https://wpml.org/2016/05/compatible-ecommerce-themes-may-2016/
all themes are listed here:
https://wpml.org/documentation/theme-compatibility/?wpv_view_count=112654&dev%5B%5D=0&wpv-theme-category=ecommerce&wpv_post_search=&wpv_filter_submit=Search
just select the eCommerce filter
We are not the one who develop this website, but we are the one who help our client to enhance the website. We have upgraded our wordpress to 4.51 but we found the wpml multilingua plugin was not update, to update the plugin is it we need to purchase again ?
If your client already bought an account for WPML, you shouldn’t need to pay again. Best is to check that this account is valid (not expired) and to register WPML on that site. This will allow WPML to receive updates automatically.
Hello,
my name is Ivan and I am from Bulgaria. Currently developing a WP website for a client that would need a translation. We’d like to purchase a copy of your plugin – Multilingual CMS Lifetime and use it on current and future websites. Could you send me a proforma invoice with the following info:
Health Source Ltd.
Sofia 1680
Borovo, bl. 229
00359 882 882 977
thank you in advance!
You will get the invoice from the WPML account once you buy WPML.
I’m not sure if we provide proforma invoices. Please use this contact form:
https://wpml.org/home/contact-us/contact-form/ and explain your case.
If I upgrade my old version of WPML plugin will it keep all the settings and translations throughout the website? Thanks!
Hi Mike, yes, it will.
Hello,
DO you support Bengali language
Hello, the Bengali language is not included in the default list of languages but you can add any language following these instructions:
https://wpml.org/documentation/support/editing-wpmls-languages-table/
Hi there.
I am looking for a plugin for my website to allow currency switcher so that customers can view product price in multiple currencies and pay with their selected currency. Will the basic plan suffice for this purpose? Also, how does the conversion rate work? Do I have to manually update the conversion rate for the different currencies or could I use yahoo finance for automatic update?
Thanks.
WPML allows you to build multilingual and mult-currency sites with WooCommerce. Please note that the multi-currency feature is part of our WooCommerce Multilingual plugin. It will only work on multilingual sites and not on sites in a single languages. The documentation page for this is here:
https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/
The conversion rate calculator lets you enter the current rate and rounding rules. Then, it calculates the prices for different currencies based on the price in the base currency.
Hi there,
I have a wordpress theme and a plugin that I want to translate into german.
The theme is not a problem because it has .po and .mo files. But the plugin is not programmed with .po /.mo files – means: every print is done with php echo.
So I can not translate the plugin with a .mo /.po /.pot file.
Is it possible with wpml to translate the plugin in this case also if it is not “translation ready programmed”?
In order to translate the texts in your plugin, all the texts need to be wrapped in GetText calls. Then, WPML will find the texts and allow you to translate them via the String Translation module.
Hi,
just to be shure… if i take the lifetime pacage i can use it on endles number of websites??
Thanks for your help….
Br
Yes. You can use WPML on all the sites that you build for yourself and for your clients. To receive updates, you will need to register each of these sites.
Hi, I’m willing to buy your product. I’m using the Perfect CV theme by pixeldizajn. They claim that is WPML compatible, but they don’t appear in the certified themes list. If I install it and doesn’t work… can I uninstall the product and get a refund? Do you have a trial period?
Thanks
Juan Carlos
Yes, certainly. Perhaps they tested with WPML but didn’t pass this via us. If you have compatibility issues, our team will do its best to resolve things. In any case, you can always get a full refund, up to 30 days from the purchase date.
Hello, I have a client website that has an expired subscription and no access to updates. How can I upgrade this with a new subscription without overwriting anything that has been built with the plugin already?
No problem. You can buy an account for WPML and upgrade the plugin. You will need to register WPML on that site, with your details. Then, you will receive automatic updates to this site. You will be able to register WPML for automatic updates on this site and on all your other sites. Updates don’t modify any content in the site.
Hi! Have you any demo-site with WP admin panel ti try WPML before purchase?
Sorry, we don’t have any live demo. However, we offer refunds up to 30 days from the date of purchase. You can buy WPML and try it on your site. If you’re not 100% happy, tell us and we’ll quickly refund your order.
Hi,
Is your plugin fully compatible with the Kriesi Enfold Theme ?
My WordPress Version is : 4.5.2
My Enfold Theme Version : 3.5.4
Best regards,
Patrice COUTURIER
Yes, WPML and Enfold work fine together. Here is a tutorial that explains how to translate everything in Enfold:
https://wpml.org/2016/02/enfold-theme-and-wpml/
Hi, your plugin seems really great but does the langage preference can be stored in the user meta ? In order to manage mail communication in the right langage.
Yes, WPML stores user language preference in user-meta. Actually, WPML 3.4 is coming out with a new API that allows plugins and themes to send emails to site members in the right language. Are you developing such a theme/plugin, or looking to use one?
I’m looking to use that kind of feature but with a mailchimp integration. That’s why we use Meta to select segment in our users.
What you’re asking should be doable, but will require custom coding. You will not need to hack WPML’s files. There are API calls to get the information that you need. Are you planning to implement this integration yourself? If not, we can refer you to developers who know WPML inside and out and can help.
Hi,
I have tried contacting you several times now. I have only received replies from Agnes. However, I still have not received an email or access to your software.
I have been trying to contact you now for 2 months. I missed my deadline hoping that I would be able to present the site using your software to Pope Francis.
However, as you have not responded I was unable to. If you are not going to fulfill your statement to allow us (A nonprofit) to use your software please let me know.
I am building a site for an NPO and would like to use your software, it is a multi-lingual site. I have used the proper contact form to contact you now several times over the past 2 months and described what the site was and where it is located but still nothing.
Thank you for your time.
Hello,
I’m sorry that we’ve kept your waited for such a long time. We are flooded with requests from non-profit organisation and since we need to handle each one manually it takes time. I have just notified the person in charge, you should get an email soon.