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40,617 Responses to “Pre-sales Questions”
Hi, I was wondering if I buy the Multilingual CMS version of WPML do I have the possibility to translate recipe plugins, translate URL and meta data? And what about Image Alt text?
We are looking to purchase WPML but have a few questions. A few of our staff will be doing the translation in Mandarin Chinese ( first ) then Spanish ( Mexico ). We are using Elementor Builder.
We have a large site so will just begin translating specific articles in our blog. Is there a way to display the switcher on specific posts that have been translated?
Also, is it possible to add the shortcode switcher to a Posts Grid so it displays right on the grid item?
I’m not sure about your specific case with the Post Grids. If you want the switcher to be added for each of your posts separately, it won’t redirect the user to the same (selected) post in the other language because it won’t know the context. But honestly, I’ve never seen the language switcher inside a grid of posts. If a user wants to see all posts on a single page, he visits the page listing all posts but when he/she is interested in a specific post, he/she would visit the post-single page.
But if you are interested in automated translations, you would need to configure WPML on your site to use our ATE editor. Currently, ATE works with Google and Microsoft Azure translations but I’m not sure if machine translations are supported because there is an empty cell in this table: https://ate.wpml.org/mt_langs for Kurdish. Let me double-check with the developers in charge of machine translation. I’ll keep you posted.
If you need machine translations for the Kurdish language, we don’t have it. As you can see the cell for Kurdish is empty now (https://ate.wpml.org/mt_langs), which means it can change in the future but I’m not sure when. So you would need to add translations manually to your pages.
what I buy agency version, then after one year i did not renew the subscription, can I still install the WPML in new sites with the old unupdated version?
We don’t have any lifetime packages but yes, you can still install and use the WPML plugins you downloaded when if you no longer have an active subscription. But please save the plugins on your drive because once your subscription becomes inactive, you will no longer see the download section on your WPML account.
i want to know about the data storage that after multilingual translate, our translated content will be store in our website database or yours remote database. thanks.
If i purchage your WPML plugin and translate content multilanguage using WPML. my question is this content where will be store? In MY wordpress WEBSITE database or your remote server database ?.Please give a quick feedback thanks.
Those tags are created automatically for the languages of your site. WPML allows you to use WPML with different domains per language but some extra setup on your server needs to be done as explained here:
I want to buy your Plugin but I want a answer from you please give me my question answer, if I translate my website via your WPML plugin where will my translated element save ? in my website database or your remote database?. thanks
I am about to buy this service because I think it could work. However, I am not sure if I understand how this is works. I will have a duplicate page for every one of my pages, so I can edit and add something in one language and not in another?
Also, I have forms on my pages using wp-forms, and I sent the info to Constant contact. After my client fills the form out, I need to know which language form was created so that I can follow them on their languages. Are we going to know? How?
Could you please let me know so that I can proceed with the purchase?
Thank you so much
Hello Silvia,
thank you for your interest in WPML. Please watch the video from our homepage: https://wpml.org/ to see how it works.
As you will see you don’t duplicate the page but you click “add new” in one of the languages you have the previous set up. And you can either provide your own translations or your machine translations, which you can edit if needed. If you want to use machine translations, you would need to set up WPML to use the so-called Advanced Translation Editor (ATE).
What I just explained applies to translating regular pages, posts etc.
If you want to translate elements coming from 3rd party plugins such as wp-forms, first you would need to check if your plugin is on our list of plugins compatible with WPML:
I have a memberpress website where my client is selling yoga videos in a membership and wants to translate the entire membership. English and bulgaria.
1. Which plugin is the best to purchase for this?
2. I want the whole website translated by machine, but also the client wants the ability to edit the translation.
3. The membership (memberpress) video libarary is just a protected page using a video library widget on the page (the videos are hosting in Vimeo). She is also recording videos in bulgarian. So if the website is translated in bulgarian, how would I have them access only the bulgarian videos that will be recorded in bulgarian?
4. When a customer purchases a membership plan, the checkout will be Stripe. Does the Stripe get translated into bulgarian (currency also) when they purchase if they choose to translate the website in bulgarian before they purchased?
1. As it is a membership site and not a blog and you also want machine translation, you would need our Multilingual CMS license. You should consider also our Multilingual Agency if it you are translating more than three sites.
3. When you use WPML, every time you translate a page or article, you create a new entry in our database. That means that you can add your own information in every language. Now, it would depend on how you are linking your videos to your pages, but if you are using a multilingual ready system, you should be able to link a different video per page.
4. If you are using WooCommerce’s default Stripe option, you should be able to translate that option in the checkout page. However, WPML is not able to translate any content which is outside WordPress. Also, WPML will use the currency which the user has chosen at that moment. https://wpml.org/documentation/related-projects/woocommerce-multilingual/
We are looking to purchase the following products and will need your Terms and Conditions.
• WPML Media Add Multilingual support for Media files (Also need pricing)
• WPML Multilingual CMS
• WPML String Translation (Also need pricing)
Are the following all part of the “WPML Multilingual CMS” or are there additional costs?
• WPML Media Add Multilingual support for Media files
• WPML String Translation
• WPML Translation Management
I have a memberpress website where my client is selling yoga videos in a membership and wants to translate the entire membership. English and bulgaria.
1. Which plugin is the best to purchase for this?
2. I want the whole website translated by machine, but also the client wants the ability to edit the translation.
3. The membership (memberpress) video libarary is just a protected page using a video library widget on the page (the videos are hosting in Vimeo). She is also recording videos in bulgarian. So if the website is translated in bulgarian, how would I have them access only the bulgarian videos that will be recorded in bulgarian?
4. When a customer purchases a membership plan, the checkout will be Stripe. Does the Stripe get translated into bulgarian (currency also) when they purchase if they choose to translate the website in bulgarian before they purchased?
Hello! I have a site and want to translate to English, French, and german. At the moment we have Spanish and English. Our original language is Spanish and w have the English content already translated and we do not want to touch it. We want to import our English translation and after, when new content is upload, automatically translated with wpml. Do I have the option?
Thank you!
I’m looking for a translation plugin for Learndash and saw that your plugin supports Learndash. I’m putting together a website with an English language course. I’d like the course to be available in several languages, so that would mean that the website text, menus and questions are going to be in one of the alternative languages, but the answers would need to remain in English (as that’s what the students are going to be learning).
Hello Paul,
I’m not sure what answers are in your case but in WPML you have full control over the translations (even if you decide to use machine translations) so I assume you can have your answers in English too.
HI, If I buy Multilingual Blog – but have used Elementor Pro page builder to create the blog can I use this plugin to translate the pages or do I need the Multilingual CMS version instead?
Thanks, Katie
Hi, I was wondering if I buy the Multilingual CMS version of WPML do I have the possibility to translate recipe plugins, translate URL and meta data? And what about Image Alt text?
Thanks,
Hello Helena, yes, almost everything you are asking about is possible with the Multilingual CMS version. I’m not sure about the recipe plugin. Please check this list: https://wpml.org/documentation/plugins-compatibility/?wpv_view_count=119945&dev=0&wpv-plugin-functionality=0&wpv_post_search=recipe&wpv_filter_submit=Search
If it’s not there, we are not sure, might work but hard to tell.
Hello,
I have an account but can neither renew nor buy a new license.
What to do?
Hello Edi,
I checked your account and see your problem. Let me ask the tech team to fix it. I will contact you via e-mail about this.
Bets,
Thank you!
We are looking to purchase WPML but have a few questions. A few of our staff will be doing the translation in Mandarin Chinese ( first ) then Spanish ( Mexico ). We are using Elementor Builder.
We have a large site so will just begin translating specific articles in our blog. Is there a way to display the switcher on specific posts that have been translated?
Also, is it possible to add the shortcode switcher to a Posts Grid so it displays right on the grid item?
Thanks, Patit
Hello Patti,
Yes, you can display the language switcher in a custom place by using the wpml_language_selector_widget shortcode. Please check this page for details:
https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/#custom-locations
I’m not sure about your specific case with the Post Grids. If you want the switcher to be added for each of your posts separately, it won’t redirect the user to the same (selected) post in the other language because it won’t know the context. But honestly, I’ve never seen the language switcher inside a grid of posts. If a user wants to see all posts on a single page, he visits the page listing all posts but when he/she is interested in a specific post, he/she would visit the post-single page.
i had a pre-sale question , does it have kurdish sorani language?
Hello,
Thank you for your interest in WPML.
Are you interested in machine translations or you are asking whether you can add Kurdish to your websites and then translate your stuff manually? Kurdish is included in the pre-configured languages of WPML: https://wpml.org/documentation/getting-started-guide/language-setup/pre-configured-languages/
But if you are interested in automated translations, you would need to configure WPML on your site to use our ATE editor. Currently, ATE works with Google and Microsoft Azure translations but I’m not sure if machine translations are supported because there is an empty cell in this table: https://ate.wpml.org/mt_langs for Kurdish. Let me double-check with the developers in charge of machine translation. I’ll keep you posted.
If you need machine translations for the Kurdish language, we don’t have it. As you can see the cell for Kurdish is empty now (https://ate.wpml.org/mt_langs), which means it can change in the future but I’m not sure when. So you would need to add translations manually to your pages.
Hi,
If I buy CMS or Blog version then later i decide to upgrade to agency, can I ?
Yes, you can and our system will calculate the difference in price according to what you have already paid.
Hi,
Do you remove the lifetime license version ?
what I buy agency version, then after one year i did not renew the subscription, can I still install the WPML in new sites with the old unupdated version?
We don’t have any lifetime packages but yes, you can still install and use the WPML plugins you downloaded when if you no longer have an active subscription. But please save the plugins on your drive because once your subscription becomes inactive, you will no longer see the download section on your WPML account.
Also I asked about if I buy CMS version, can I later upgrade to agency ?
Your previous question was awaiting moderation. I have just replied.
i want to know about the data storage that after multilingual translate, our translated content will be store in our website database or yours remote database. thanks.
The translated content is stored in your WordPress database.
Hi there,
if I build my own theme, how can I make it WPML compatible? How can I add_theme support?Is there a code?
Thanks.
Please follow this tutorial:
https://wpml.org/documentation/support/achieving-wpml-compatibility-for-your-themes-and-plugins/
If you have further questions, please use our support forum.
If i purchage your WPML plugin and translate content multilanguage using WPML. my question is this content where will be store? In MY wordpress WEBSITE database or your remote server database ?.Please give a quick feedback thanks.
Hello,
your previous question was awaiting moderation. I have just replied.
Hi Team,
We have two domains, leafnation.com.au and leafnation.co.nz. With WPML can we create dynamic hreflang tags across the sites for EN-AU & EN-NZ?
Those tags are created automatically for the languages of your site. WPML allows you to use WPML with different domains per language but some extra setup on your server needs to be done as explained here:
https://wpml.org/tutorials/2016/04/use-wpml-different-domains-per-language/
I want to buy your Plugin but I want a answer from you please give me my question answer, if I translate my website via your WPML plugin where will my translated element save ? in my website database or your remote database?. thanks
Your previous questions were waiting for moderation. Please check my previous answers.
I am about to buy this service because I think it could work. However, I am not sure if I understand how this is works. I will have a duplicate page for every one of my pages, so I can edit and add something in one language and not in another?
Also, I have forms on my pages using wp-forms, and I sent the info to Constant contact. After my client fills the form out, I need to know which language form was created so that I can follow them on their languages. Are we going to know? How?
Could you please let me know so that I can proceed with the purchase?
Thank you so much
Hello Silvia,
thank you for your interest in WPML. Please watch the video from our homepage: https://wpml.org/ to see how it works.
As you will see you don’t duplicate the page but you click “add new” in one of the languages you have the previous set up. And you can either provide your own translations or your machine translations, which you can edit if needed. If you want to use machine translations, you would need to set up WPML to use the so-called Advanced Translation Editor (ATE).
What I just explained applies to translating regular pages, posts etc.
If you want to translate elements coming from 3rd party plugins such as wp-forms, first you would need to check if your plugin is on our list of plugins compatible with WPML:
https://wpml.org/documentation/plugins-compatibility/
I can see that WPForms is there:
https://wpml.org/plugin/wpforms/
and then you would need to follow the documentation for this plugin:
https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/
I hope it helps.
I asked a question, but I don’t see it. I tried to post it again, and it said that I already asked.
Can you help me, please?
Thank you
Hello Silvia,
your previous question was awaiting moderation. I just replied.
Hi, I have a few pre-sale questions.
I have a memberpress website where my client is selling yoga videos in a membership and wants to translate the entire membership. English and bulgaria.
1. Which plugin is the best to purchase for this?
2. I want the whole website translated by machine, but also the client wants the ability to edit the translation.
3. The membership (memberpress) video libarary is just a protected page using a video library widget on the page (the videos are hosting in Vimeo). She is also recording videos in bulgarian. So if the website is translated in bulgarian, how would I have them access only the bulgarian videos that will be recorded in bulgarian?
4. When a customer purchases a membership plan, the checkout will be Stripe. Does the Stripe get translated into bulgarian (currency also) when they purchase if they choose to translate the website in bulgarian before they purchased?
Thank you.
Hello Tori,
Let me try to answer your questions in order.
1. As it is a membership site and not a blog and you also want machine translation, you would need our Multilingual CMS license. You should consider also our Multilingual Agency if it you are translating more than three sites.
2. Both are possible with our Advanced Translation Editor (ATE):
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/
3. When you use WPML, every time you translate a page or article, you create a new entry in our database. That means that you can add your own information in every language. Now, it would depend on how you are linking your videos to your pages, but if you are using a multilingual ready system, you should be able to link a different video per page.
4. If you are using WooCommerce’s default Stripe option, you should be able to translate that option in the checkout page. However, WPML is not able to translate any content which is outside WordPress. Also, WPML will use the currency which the user has chosen at that moment.
https://wpml.org/documentation/related-projects/woocommerce-multilingual/
Regards,
Andrés
Hi,
When I give my client EDITOR ROLE access in the backend of the wordpress website, will they be able to access your plugin to do what they need?
Can I control your plugin in the backend to allow only certain roles to access it?
Hi Tori,
Yes you can do this with the Access module https://wpml.org/documentation/translating-your-contents/how-to-use-access-plugin-to-create-editors-for-specific-language/
Best,
We are looking to purchase the following products and will need your Terms and Conditions.
• WPML Media Add Multilingual support for Media files (Also need pricing)
• WPML Multilingual CMS
• WPML String Translation (Also need pricing)
Hi Rob again,
You can see our license terms here https://wpml.org/faq/limitations-on-using-wpml/
Best,
Are the following all part of the “WPML Multilingual CMS” or are there additional costs?
• WPML Media Add Multilingual support for Media files
• WPML String Translation
• WPML Translation Management
Hello,
The CMS version includes all these modules.
Kind regards,
Hi, I have a few pre-sale questions.
I have a memberpress website where my client is selling yoga videos in a membership and wants to translate the entire membership. English and bulgaria.
1. Which plugin is the best to purchase for this?
2. I want the whole website translated by machine, but also the client wants the ability to edit the translation.
3. The membership (memberpress) video libarary is just a protected page using a video library widget on the page (the videos are hosting in Vimeo). She is also recording videos in bulgarian. So if the website is translated in bulgarian, how would I have them access only the bulgarian videos that will be recorded in bulgarian?
4. When a customer purchases a membership plan, the checkout will be Stripe. Does the Stripe get translated into bulgarian (currency also) when they purchase if they choose to translate the website in bulgarian before they purchased?
Thank you.
Hello Tori,
I’ve answered your initial comment.
I hope it helps. 🙂
Hello! I have a site and want to translate to English, French, and german. At the moment we have Spanish and English. Our original language is Spanish and w have the English content already translated and we do not want to touch it. We want to import our English translation and after, when new content is upload, automatically translated with wpml. Do I have the option?
Thank you!
Hello Gabriela,
You can select English as the source language when you install WPML. How are you planning to import the translated content? Before or after WPML?
Here is some useful info https://wpml.org/documentation/getting-started-guide/language-setup/#site-languages
Hi there,
I’m looking for a translation plugin for Learndash and saw that your plugin supports Learndash. I’m putting together a website with an English language course. I’d like the course to be available in several languages, so that would mean that the website text, menus and questions are going to be in one of the alternative languages, but the answers would need to remain in English (as that’s what the students are going to be learning).
Is this possible with your plugin?
Thanks in advance,
Paul.
Hello Paul,
I’m not sure what answers are in your case but in WPML you have full control over the translations (even if you decide to use machine translations) so I assume you can have your answers in English too.
HI, If I buy Multilingual Blog – but have used Elementor Pro page builder to create the blog can I use this plugin to translate the pages or do I need the Multilingual CMS version instead?
Thanks, Katie
You need the Multilingual CMS version to use WPML with Elementor.
my website is using wpresidence.
I want to make it multilingual.
Is it possible with Wpml and which wpml should I buy?
Hello,
yes, we are compatible with this theme: https://wpml.org/theme/wpresidence/
which plan should I use?
You will need the CMS version to translate the theme texts.