Skip Navigation

Home › Support › English Support › [Closed] English is going to a 404

[Closed] English is going to a 404

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author Posts
June 2, 2022 at 9:17 am #11370983

Sonia_74

Tell us what you are trying to do?
The english is going to a 404. I am despertately tyring to sort this but your support team gets a 503! There is no reason for it.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
June 2, 2022 at 9:18 am #11371009

Sonia_74

I need this site up and working, it's been days, and it seems your support cannot help me. This is a common issue it seems. But your support team is getting a 503 error? There is nothing wrong with the site. Hosting is all up and fine......I need someone with a vpn.

June 2, 2022 at 5:02 pm #11375707

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I've checked your previous ticket https://wpml.org/forums/topic/the-site-is-going-to-404-because-of-the-translation-settings/ and it's already marked as resolved by you.

Could you briefly explain to me what's wrong and please share temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated if possible, to better help and check if some configurations might need to be changed.

IMPORTANT: Please, note that a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/ plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

Thanks!

Kor

The topic ‘[Closed] English is going to a 404’ is closed to new replies.