[Resolved] hello, I want to change the test and say I don’t use it and I had 2000 credits a

Hello,

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) I am not sure I understand your issue and what are you reporting. Please explain in more detail what is the issue, what happens, and what are you trying to achieve?

Regards,
Drazen

Hi Sipan,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

2000 credits could be free credits added to your account each month if you use the subscription Pay As You Go. You can share the automatic translation account between your site by following the documentation https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/
Or register a new account on your new site to get 2000 free credits.

Look forward to your reply.
Thanks

Hi,

Thank you for your feedback.

We can handle one issue per ticket only, so if you have another question/issue, please create a new ticket for it. I will split this ticket into a new one for the new question.

If you see the main issue with credits is resolved, please mark this ticket as Resolved.

Thanks.