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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 16 replies, has 1 voice.

Last updated by Andreas W. 32 minutes ago.

Assisted by: Andreas W..

Author Posts
April 1, 2025 at 11:04 am #16882492

ziga pipan

Background of the issue:
I am using WPML for the first time to perform automatic translations. I need to translate 1000 products from Slovenian to Croatian on my site hidden link. Before translating the products, I want to ensure that the product categories, including their descriptions, are translated so that products are placed in the correct translated categories.

Symptoms:
I can't find how to translate categories, including descriptions, automatically.

Questions:
Do I need to translate categories manually, including descriptions, before translating products automatically?
Can I translate categories automatically, including descriptions, and then proceed to translate products?

April 1, 2025 at 11:05 am #16882494

ziga pipan

Lookig at this
https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/

But if I try to translate categories I can only filter products
hidden link

When what I really need to translate is this
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April 2, 2025 at 1:50 am #16885093

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

The categories that are not yet translated, will be translated together with the products.

You can afterwards sync taxonomies at WPML > Taxonomy Translation, once all products have been translated.

The only alternative way to translate all categories in one step, would be to assign all categories to one product and send this product to automatic translation.

Best regards
Andreas

April 2, 2025 at 9:27 am #16886145

ziga pipan

ok, that works even better I guess. And I can fix category translations afterwards without a hassle?

April 2, 2025 at 12:17 pm #16886944

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Yes, WPML does track this and realizes if taxonomies are out of sync.

In cases where taxonomies are not synced as expected, you will see a sync button available at the bottom of the section inside WPML > Taxonomies Translation when selecting a taxonomy to translate.

April 2, 2025 at 1:01 pm #16887164

ziga pipan

will try, thank you

April 2, 2025 at 2:11 pm #16887546

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Thank you!

Please give it a try, and let us know how it worked out.

April 3, 2025 at 10:22 am #16891272

ziga pipan

Regarding posts, I have all the posts already translated on some other website so I'd rather use those instead of use automatic translations. I have wp all import with wpml addon. Is this the best move to migrate them and link translations to existing posts?

April 3, 2025 at 10:52 am #16891482

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Yes, you can use WP All Import to import your translations into the new site.

I would suggest using our new addon "WPML Export & Import" as the old addon "WPML All Import" is outdated and has various unresolved known issues.

Guide:
https://wpml.org/documentation/related-projects/wpml-export-and-import/

You can download the addon at Plugins > Add new on the "Commercial" tab.

If you also plan to import categories for those posts, we recommend running first the import of the categories and after that importing the posts.

April 7, 2025 at 9:56 pm #16906460

ziga pipan

So I have gathered all the products, pages and templates to send to automatic translation. I have 48k words to translate. I have selected google whitch takes 2 credits per word, that means I need 98k credits, right? I bought a package of 200k credits and assigned 100k to this site I'm translating. Now my site is only 50% translated and saying I'm out of credits, that I need to add 128k more credits???

I don't get it?
Site is showroom.si

April 8, 2025 at 1:00 pm #16909557

ziga pipan

I now have 506 transaltions waiting for a review, and 508 translations pending.

If I select the pending translations that amounts to 22850 words
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that woudl mean I need 45700 credits. Why is it asking me for 128k more credits?

April 8, 2025 at 10:35 pm #16911081

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

The current word count feature only considers the title and content. I will not include custom fields or other data that is sent to the translation editor, like for example taxonomies or meta information for media files.

Our development team is already aware of those issues and working towards a solution.

Try to open the translation editor by yourself for one of the contents and you will get a better idea of what is going to get translated.

April 9, 2025 at 7:51 am #16911753

ziga pipan

how exactly can I explaint the client that the word count is now three times higher than I told him it would cost?? He had trouble approving that in the first place :(((

can I get a refund on it?

April 9, 2025 at 2:25 pm #16914334

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Usually, we can not refund credits, as we are being charged for their usage as well.

Your site so far has used 100690 credits.

Due to the current bug inside the word count feature, we decided to credit 66.690 credits to your site.

For now, please consider that the estimated word count can be 2-3 times higher than expected.

April 9, 2025 at 2:28 pm #16914398

ziga pipan

many thanks, but I do not seem to see that
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