walter-arielM
Hello,
I translated (WPML) some strings like "Latest searches" take a look: hidden link
But the translation is not shown in frontend, take a look: hidden link
Please take a look at this capture to see what I mean: hidden link
You can also view the real page here, it is password protected page. Password: 123456hidden link
I already run the "plugins localization" by the WPML plugin settings, take a look: hidden link
What am I missing here?
Laura
Supporter
Languages:
English (English )
Italian (Italiano )
Timezone:
Europe/Rome (GMT+02:00)
Hi,
thanks for contacting us.
It's not clear what I should do to see the untranslated strings. If I check the page you linked, the "most searched" appears as translated.
Did you try to clear the cache and testing it again?
walter-arielM
Hi there,
Sorry I sent you a wrong form.
Now I set the right form with the issue, check again please and take a look a this video: hidden link
Page: it is password protected page. Password: 123456hidden link
Mohamed Sayed
Hi,
I would need to request temporary access (WP-Admin) to investigate the issue further.Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website first❌
If you don't see the form below, please don't add your credentials as they will be publicly exposed:hidden link
Privacy and Security when Providing Debug Information for Support:https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
Kind regards,
walter-arielM
Hello,
I think I have an idea of what the problem could be.
I developed this site in a temporary url, then I move the site to the real domain.
Then I think the issue might be related to the WPML cache or something similar.
Can you tell me how to refresh cache, url, etc. in the WPML settings?
Production URL: hidden link
Development URL: hidden link
Thanks.
walter-arielM
More: I see this message in the Development site: hidden link
Mohamed Sayed
Regarding the first issue, please create a full backup of the database and website then try this:
Go to WPML > Support > Troubleshooting page and click the following:
- Clear the Cache in WPML
Then resave the string translation and check if the issue is resolved.
For better support, we handle one issue per ticket so I created a new ticket for the other request about admin notice. We can continue the discussion here: https://wpml.org/forums/topic/split-this-site-has-moved-to-a-new-location-2/
walter-arielM
Hello,
I tried but not working. The issue persists.
walter-arielM
Hi,
I don't see the form below to add credentials.
Mohamed Sayed
I've enabled the private form again, please check if you can see it.
