[Subscription Renewal Query] Don't want to purchase automatic Translate Credits.

This thread is resolved. Here is a description of the problem and solution.

Problem:
Renew a subscription for a year without buying automatic transfer credits.
Solution:
Renew a subscription without the need to buy automatic credits, they are separate things.

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Tagged: Account Issues

This topic contains 2 replies, has 2 voices.

Last updated by Вадим Сигаев 1 year, 10 months ago.

Assisted by: Long Nguyen.

Author	Posts
January 31, 2023 at 8:38 am #12927415
Вадим Сигаев	Hello. How do I renew my subscription for a year without buying automatic transfer credits?
January 31, 2023 at 9:21 am #12927839
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. The subscription to renew and credits are separate things, you can renew a subscription without the need to buy automatic credits. If you are using Pay As You Go subscription, please follow the documentation below to stop using it https://wpml.org/documentation/automatic-translation/how-to-sign-up-for-pay-as-you-go/#how-to-stop-paying-as-you-go If you have any questions related to the account, I recommend submitting a question here https://wpml.org/home/contact-us/contact-form/ Look forward to your reply. Thanks