The autorenew use the wrong paypal account

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This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
November 20, 2023 at 3:44 pm #14879125
mdC-2	My wpml just renewed. I want to keep using wpml and I want to renew, but I want to change my plan and I want to use another paypal account. How can I solve this?
November 21, 2023 at 4:31 am #14881615
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. If you want to change your plan (subscription), please switch to manual renewals and wait for the subscription to expire. Then you can purchase a new subscription for your account. Refer documentation https://wpml.org/purchase/wpml-renewal/#switch-to-manual If you want to use another PayPal account, please contact us here https://wpml.org/home/contact-us/contact-form/ my colleagues will get in touch with you shortly to help you. Look forward to your reply. Thanks

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