How to translate text that doens't show up in the Advance dtranslation page

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using the Advanced Translation Editor (ATE) to translate their website pages, but some elements are not showing up for translation, such as certain words on a specific page.

Solution:
We recommend following the steps in our guide on how to translate links with the Advanced Translation Editor. You can find the guide here: Translating Links with Advanced Translation Editor. This should help you locate and translate the missing text within ATE.

If the solution provided here is not relevant to your case, either because it's outdated or it doesn't apply to your situation, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE, Documentation request, Exception

This topic contains 3 replies, has 2 voices.

Last updated by Carlos Rojas 10 months ago.

Assisted by: Carlos Rojas.

Author	Posts
March 15, 2024 at 10:24 am #15413814
lucap-5	Hi, I am translating the pages of the website using the Advanced Translator (hidden link), but there are elements that don't show up there. I am not able to find theme anywhere else. Could you please tell me where to finde them? for instance, in this page: hidden link the words "Contacta Descripción Funcionamiento Aplicaciones Modelos Accesorios" are not translated because they don't appear on the translation page... What shall I do?
March 15, 2024 at 11:14 am #15414061
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello, Thank you for contacting us I kindly ask you to follow this guide: https://wpml.org/announcements/2020/02/translating-links-with-advanced-translation-editor/ and check if you can find and translate the text in ATE. Regards, Carlos
March 15, 2024 at 11:53 am #15414124
lucap-5	Thank you Carlos! I didn't know this search thing trick! Too bad it cannot be used to change shortcodes though...
March 15, 2024 at 12:15 pm #15414220
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, To translate the shortcodes you will need to manually edit the content in the secondary language. Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help. Have an excellent day!