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Supporter timezone: Europe/Kyiv (GMT+03:00)

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This topic contains 47 replies, has 2 voices.

Last updated by Andrey 3 hours, 43 minutes ago.

Assisted by: Andrey.

Author Posts
June 18, 2024 at 5:26 pm

deliaV-2

Background of the issue:
I am trying to translate my website from Romanian to English. I have three taxonomies: Atractii, Tip Cazare, and Locatii. All translations are done in the backend, and I managed to show translations on the frontend after much effort. I am using the BA Booking plugin.

Symptoms:
Dynamic content is not showing even though it is populated. The main category affected is Booking categories.

Questions:
Can I send credentials in order to fix this?

June 18, 2024 at 5:49 pm
June 18, 2024 at 8:34 pm #15750886

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

How are you displaying your content? Are you using a shortcode, a widget, or something else?

Could you please provide a step-by-step process with screenshots? This will help me better understand and address the issue.

June 19, 2024 at 8:10 am #15753776

deliaV-2

I am using Elementor to display taxonomies and booking categories. In the backend are populated, but something is set up wrong in wpml and are not displaying. Can you have a look as it is super urgent..

Screenshot 2024-06-19 at 11.07.15.jpeg
June 19, 2024 at 8:15 am #15753835

deliaV-2

Here are populated categories, and on frontend are showing in dropdown but still not showing. Other taxonomies are ok, like destinations

Screenshot 2024-06-19 at 11.12.21.png
Screenshot 2024-06-19 at 11.12.05.jpeg
June 19, 2024 at 8:28 am #15753993

deliaV-2

Also I disabled language switcher from menu, but you can acces via /en

June 19, 2024 at 1:37 pm #15756061

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for the explanation. Now, I can see the problem.

Could you update all Elementor plugins and see if the problem remains?

June 20, 2024 at 10:43 am #15762895

deliaV-2

I have updated and now I have problems with the theme as well. and issue is still there

June 20, 2024 at 10:59 am #15763056

deliaV-2

I will do a staging website and try there, please dont close the ticket

June 20, 2024 at 11:05 am #15763140

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thanks for the update. I suggest testing this also on a fresh installation (with a fresh theme and Elementor).

June 20, 2024 at 11:17 am #15763225

deliaV-2

the site should work with this version of elementor, please check again until i have the staging. for sure is something settings related and it's urgent

June 20, 2024 at 11:24 am #15763274

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I still see that the Elementor plugin, including Elementor Pro, has not been updated. Please let me know when all the latest plugins are installed so we can proceed with further checks.

This may not necessarily resolve your problem, however, in order to troubleshoot the issue best we need to work on the latest code available.

Please make sure that you have update your current theme to the latest version.

Let me know how it goes.

June 20, 2024 at 11:44 am #15763405

deliaV-2

The latest version broked my website (some menu elements and events page - but nothing related to wpml). After I noticed this, I quicky checked the module to see if it's fixed but it wasn't. So I used a backup and put the site as it was before

June 20, 2024 at 11:45 am #15763421

deliaV-2

The module that displays accomodations in english

June 20, 2024 at 7:39 pm #15766681

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

You should update your current theme to version 2.4.8 to fix bugs with the latest Elementor plugins. Updating everything will help us address the issue further.

#Changelog
### Version 2.4.8 date 17/06/2024
- Fix the widgets bug in Elementor 3.22.0
### Version 2.3.7 date 07-05-2024
- fix: Warning in oneclick
### Version 2.3.6 date 02-04-2024
- Update: Dashboard profile
### Version 2.3.5 date 14-3-2024
- Update font icon
### Version 2.3.4 date 14-12-2023
- Update Compatible Elementor 3.18.0