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This topic is split from https://wpml.org/forums/topic/product-url-2/
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Supporter timezone: Europe/Zagreb (GMT+02:00)
Tagged: Not WPML issue
This topic contains 4 replies, has 0 voices.
Last updated by Dražen 1 day, 7 hours ago.
Assisted by: Dražen.
Author | Posts |
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April 3, 2025 at 6:16 am #16889875 | |
pamelaW |
Hi, I'm back again. One additional question regarding the product URL: in English: Is there still a conflict with the Product category base and Custom base: In English the product url has "standardi-tuotteet" still in Finnish though it is translated. (Images attached) On the Finnish product page hidden link, all breadcrumbs links are working. On the English product page hidden link only socket is working, but the "standard products" is not working due to this problem. Hope you still have time to help me! Kind regards, Pamela |
April 3, 2025 at 6:34 am #16889964 | |
pamelaW |
Hi, have you changed to default theme? Can I change it back to Kadence? |
April 3, 2025 at 6:48 am #16890049 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, yes, I need to debug issue further. I have reverted it now. Is there a way you can provide us a staging site where we can check this further? As I see some PHP warnings, it might be something related to the server. Also, if you can not provide a staging site, please provide a duplicator copy so I can check further safely. - https://wpml.org/fr/faq/provide-supporters-copy-site/ Regards, |
April 3, 2025 at 7:02 am #16890080 | |
pamelaW |
Hi, |
April 3, 2025 at 7:03 am #16890082 | |
pamelaW |
How can I submit the login to you? This ticket has no fields for that. |
April 3, 2025 at 10:02 am #16891116 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, please provide it to the next private reply. Regards, |
April 3, 2025 at 12:44 pm #16892263 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks. I have checked but could not find a solution, so I have escalated to our 2nd tier to check further. I will update when I have some news, it can take a day or two. Regards, |
April 3, 2025 at 1:10 pm #16892506 | |
pamelaW |
Hi, I hope you can solve it within some days. Kind regards, Pamela |
April 3, 2025 at 1:24 pm #16892608 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello Pamela, Please explain or share more info what do you mean by: "Our webhotel has also found this php-conflict so they are awared of it." Regards, |
April 3, 2025 at 3:10 pm #16893402 | |
pamelaW |
Hi, here is a copy: Here are the PHP errors I mentioned. I looked into it more closely, and this error cannot be fixed by changing the server settings, because the plugin for some reason cannot find the path to that file at all, and instead, the plugin tries to access this path (which is not a path at all): File(WP Endpoints-de_DE.mo) The error originates from this file:: /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php -> from row 82 forward DEV-site: [Thu Apr 03 11:17:15.923155 2025] [proxy_fcgi:error] [pid 2831678:tid 2831688] [client 94.237.10.42:0] AH01071: Got error 'PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.mo) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.l10n.php) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-de_DE.mo) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-de_DE.l10n.php) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-sv_SE.mo) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-sv_SE.l10n.php) is not within the allowed path(s): (/var/www/vhosts/fpw.hostaan.name/:/tmp/) in /var/www/vhosts/fpw.hostaan.name/httpdocs/sh/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85' Production site: [Thu Apr 03 11:26:31.015032 2025] [proxy_fcgi:error] [pid 3926525:tid 3926576] [client 94.237.35.67:0] AH01071: Got error 'PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.mo) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.l10n.php) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-fi.mo) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-fi.l10n.php) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-de_DE.mo) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82; PHP message: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-de_DE.l10n.php) is not within the allowed path(s): (/var/www/vhosts/sh-teksor.fi/:/tmp/) in /var/www/vhosts/sh-teksor.fi/httpdocs/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85' |
April 4, 2025 at 6:22 am #16895193 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. Can you please try/ask hosting to disable open_basedir restrictions from PHP settings and set them to none? Then try retranslate permalinks and let's see if that works. Regards, |
April 4, 2025 at 12:21 pm #16897405 | |
pamelaW |
Hi, Kind regards, Pamela |
April 4, 2025 at 12:34 pm #16897441 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello Pamela, sure, have a nice weekend. Regards, |