Split: when Spanish is clicked, then the viewer moves to another page

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This topic is split from https://wpml.org/forums/topic/split-how-i-get-the-footer-text-to-translate/

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Supporter timezone: Europe/Kyiv (GMT+02:00)

Tagged: Compatibility, Documentation request, Exception

This topic contains 16 replies, has 0 voices.

Last updated by Andrey 1 day, 3 hours ago.

Assisted by: Andrey.

Author	Posts
March 5, 2025 at 6:02 pm #16780216
lauraJ-14	On another site: hidden link when Spanish is clicked, then the viewer moves to another page, they need to click Spanish again for it to translate. How do I get it to keep Spanish from page to page?
March 5, 2025 at 6:06 pm #16780282
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	To assist you more effectively, please provide a detailed explanation of the issue you are experiencing. Are you referring to the menu not being translated into Spanish? If so, please follow the guide below on how to translate the menu. Translating WordPress Menus with WPML: https://wpml.org/documentation/getting-started-guide/translating-menus/
March 5, 2025 at 9:16 pm #16780639
lauraJ-14	No, not the menu specifically. When Spanish is clicked, then the viewer moves to another page, the page is in English and they need to click Spanish again for it to translate. It used to work, when a viewer clicked Spanish it would translate that page and any other page they went to. How do I get it to keep Spanish from page to page?
March 6, 2025 at 10:25 pm #16785594
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. Could you upload relevant screenshots that would help illustrate the problem? I want to ensure that I fully understand the issue at hand so that I can provide the best possible solution.
March 10, 2025 at 3:11 pm #16797297
lauraJ-14	On: hidden link When on a page and Spanish is selected, it translates: hidden link Then when a viewer clicks on another page, it does not keep Spanish but switches back to English: hidden link We need it to stay with Spanish for the session unless the viewer clicks the English button. Thanks, Laura
March 11, 2025 at 2:21 pm #16802227
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. Then when a viewer clicks on another page, it does not keep Spanish but switches back to English: hidden link; Where does a viewer click on another page? Please show me a screenshot because I only see the menu, which is probably not translated, as I mentioned before.
March 11, 2025 at 2:32 pm #16802259
lauraJ-14	No, I am not talking about the menu only, the whole page is no longer Spanish. When you click on Spanish, you can see it translates, but now click to another page, does this page you moved to now revert back to English? So you will again need to click on the Spanish translate button to translate the page to Spanish? This is the problem for me. hidden link
March 11, 2025 at 2:49 pm #16802369
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I can also click on icons under "Qué hacer en Sturgis, Michigan". Please show me the screenshot if this is not where I need to click. You can try to translate the links in the content using WPML’s Advanced Translation Editor: https://wpml.org/faq/how-to-translate-links/
March 18, 2025 at 12:15 pm #16830009
lauraJ-14	I can only assume you are not having the same issue we are experiencing. Go ahead and close this ticket.
March 18, 2025 at 2:22 pm #16830899
lauraJ-14	I just considered maybe you can't see the site. Can you see this website? hidden link We have country blocking turned on. If you can't see the site, please let me know what country you are in.
March 18, 2025 at 9:52 pm #16832620
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I can see your website and switch to Spanish. I'm unsure what issue you are experiencing, and I can't replicate it or may be missing a detail.
March 19, 2025 at 12:35 pm #16835284
lauraJ-14	After you switch it to Spanish, then click to another page, does it stay in Spanish?
March 19, 2025 at 12:37 pm #16835299
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	After you switch it to Spanish, then click to another page, does it stay in Spanish? Could you please show me where to click on the screenshot after I switched to Spanish?
March 19, 2025 at 12:51 pm #16835357
lauraJ-14	From the homepage, when I click on Spanish, it translates: hidden link When I click on the menu item "Housing" (or any menu item) it switches back to English: hidden link How do I get it to stay Spanish during the viewer's session?
March 19, 2025 at 1:08 pm #16835396
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your explanation. It is expected behavior, as your menu hasn't been translated. Have you tried translating your menu? How to Translate WordPress Menus with WPML: https://wpml.org/documentation/getting-started-guide/translating-menus/ Once the menu is translated, the menu items will contain the correct URLs for Spanish, allowing viewers to remain on the Spanish version of the site.