Translation Theme Option

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed to translate the "Leggi Tutto" text in a footer widget.
Solution:
We recommended following the steps in our guide to find strings that do not appear on the string translation page. Here is the guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
After locating the string, the client needed to translate the ID of the "Contattaci" page (178) to match the ID of the "Contact Us" page in English (60684) in String Translation.
For translating a widget, we advised following this documentation: https://wpml.org/documentation/getting-started-guide/translating-widgets/

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.

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Tagged: Documentation request

This topic contains 7 replies, has 3 voices.

Last updated by Paola Mendiburu 7 months, 3 weeks ago.

Assisted by: Paola Mendiburu.

Author	Posts
June 17, 2024 at 8:13 am #15743814
giacomoV-2	Background of the issue: I am trying to translate a theme option on my WordPress site using WPML. The site I need help with is hidden link. I have already tried searching for the string but found nothing. hidden link hidden link Symptoms: Unable to find the string for translation. Questions: How can I translate this theme option? hidden link
June 17, 2024 at 8:51 am #15744042
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello, Thank you for contacting us These strings usually appear under the Admin Texts section. To translate these string you must follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ Regards, Carlos
June 18, 2024 at 3:17 pm #15749827
giacomoV-2	Thanks!
June 18, 2024 at 3:33 pm #15749878
giacomoV-2	Sorry i have issue now for "Contattaci" button hidden link Strings are correctly translated but with the button not able. How can i find it?
June 18, 2024 at 6:34 pm #15750641
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, 1.- Please share the URL or the steps to add/edit the string of the button in the theme options. 2.- I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to back up the site before providing us access. If we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
June 19, 2024 at 6:20 pm #15758007
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you for sharing the credentials requested. To fix this issue I had to follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ and then translate the ID of the Contattaci page (178) with the ID of the Contact Us page in English (60684) in String Translation: hidden link Could you confirm that the issue is solved?
June 20, 2024 at 12:40 pm #15763634
giacomoV-2	Ok great thanks. Instead for "Leggi Tutto" into the footer? That's a widget
June 21, 2024 at 9:32 am #15773170
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+01:00)	Hi there! This is Paola and I will continue the ticket as Carlos is off. In order to translate a widget please follow this documentation: https://wpml.org/documentation/getting-started-guide/translating-widgets/ Please let me know if you have any problem.