LAT Multilingual helps companies connect markets by providing quality multilingual translations and marketing localization services.

LAT provides a one-stop solution for all your linguistic needs. Our networks of experienced translators live and work in your target markets to craft your content for the communities you want to reach. Our internal team of project managers and marketing professionals ensures that your messages help you connect with your target audience. Let us help you engage your customers in their own language.

Buy WPML for LAT Multilingual

Getting Started with LAT Multilingual

To send files for translation to LAT Multilingual, first login to your wpml.org account and download and install the following plugins on your website:

  • WPML Multilingual CMS: the core plugin.
  • WPML Translation Management: this plugin will allow you to connect to LAT Multilingual’s workflow system for the sending and retrieval of translation requests.
  • WPML String Translation: this plugin will allow you to translate interface strings.

If you do not have a wpml.org account, you can create one by simply choosing between our WPML Multilingual CMS or Multilingual CMS Lifetime plans.

Once you have access to your wpml.org account, follow our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and to gain access to LAT Multilingual’s professional translation services.

If you need any help with the WPML plugin configuration, you can go through our getting started guide or ask a question on our support forum.

Table of Contents

Connecting Your Site to LAT Multilingual

Once all of the required WPML plugins have been installed and activated, all you need to connect your WPML plugin to LAT’s translation service is an LAT access account, which can be created by contacting LAT directly or by using LAT’s account request form on the LAT Multilingual website. You are welcome to ask for pricing information, quotes, and any questions that you might have about standard turnaround times and/or specific language requirements.

When requesting a new account, ensure that you confirm the language(s) you require for your translation needs with LAT.

LAT’s Translation Services team will then email you all the information you’ll need to activate LAT’s translation service on the WPML plugin:

  • your LAT username
  • your LAT password
  • your LAT customer name, and
  • your LAT contact name.

See the FAQ section below to quickly get started with your new LAT access account.

Activating and Authenticating With LAT Multilingual

Once you have your LAT access account information, login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translators tab.

Translators tab in WPML

Translators tab in WPML

Scroll down to Available Translation Services where LAT’s company information is displayed, and click Activate to activate LAT Multilingual.

Activating LAT Multilingual

Activating LAT Multilingual

Once the service shows as activated, click the Authenticate button.

Authenticating LAT Multilingual

Authenticating LAT Multilingual

A popup window will appear; enter your LAT Multilingual  Username, Password, Customer name and Contact name, as provided to you by LAT’s Translation Services team. Then click on the Submit button.

LAT Multilingual authentication dialog window

LAT Multilingual authentication dialog window

Congratulations! Your LAT Multilingual access account is now connected to your WordPress instance via the WPML plugin.

Now, you are ready to send content for translation.

Sending Content for Translation

To send your web content for translation, open the Translation Dashboard (WPML->Translation Management) and select the posts and pages you want to have translated by clicking on their corresponding checkboxes in the first column.

Next, scroll down to the list of languages, select the target languages, and click the Add to translation basket button.

Selecting documents to send for translation

Selecting documents to send for translation

After the page reloads, a new tab called Translation Basket appears at the top of the page. By clicking this tab, you will find the list of all the items (posts, pages, and strings) that you added to the basket and the languages into which these items are to be translated.

Here, you can verify the content you wish to translate, remove any posts or pages that were mistakenly added, and change the Batch Name if you wish. The Batch Name will be visible on the Translation Jobs tab and will also help you find the matching request on LAT’s workflow system. When you are ready, simply click on the Send all items for translation button to deliver your translation request to LAT Multilingual.

Sending items for translation

Sending items for translation

When the Translation Basket’s contents have been successfully sent to LAT Multilingual, you will see a confirmation message, as shown in the following screenshot:

Basket contents successfully submitted to LAT Multilingual

Basket contents successfully submitted to LAT Multilingual

You will also receive a confirmation email from LAT’s workflow system shortly thereafter, confirming LAT’s receipt of your translation request.

Click on the Translation Jobs link shown in the confirmation message or click on the Translation Jobs tab at the top of the WordPress administration screen.

The Translation Jobs tab displays all of the current and past requests you have sent to LAT Multilingual for translation.

Translation Jobs in progress after having been sent for translation

Translation Jobs in progress after having been sent for translation

LAT Multilingual’s Workflow System

For more information about the status of your ongoing request, you can click on the Batch Name at any time on the Translation Jobs tab and you will be redirected to LAT Multilingual’s workflow system, called Flow. To login to LAT’s Flow system, enter the same LAT account, User Name and Password, you used on the LAT authentication screen. (Note: Your Customer Name and Contact Name are not required to log into LAT’s Flow system).

LAT Multilingual login page

LAT Multilingual login page

Once logged in, you will see your new translation request listed under Existing Requests as generated by your WPML plugin, along with its current status information:

Freshly created request

Freshly created request

Double-click on the request to see or edit the request details, for example, to see the target languages you specified in WPML.

LAT Multilingual project description

LAT Multilingual project description

You can click on the Edit button on the Details panel to request a quote for this job, add comments, request that a copy of the finished translation be sent to other users defined for your company, request a change to the target deadline, etc.

Editing your translation request

Editing your translation request

After editing your request, click on the Save button to save your changes. One of  LAT’s project managers will contact you to confirm the changes.

You can also send any questions directly to LAT’s Translations Services team at request@latmultilingual.com. Be sure to mention the LAT Request # shown in Flow for the speediest response.

Note that the target date is set automatically in advance to three (3) days for each new request. Please confirm any target date changes with LAT’s Translation Services Team at request@latmultilingual.com, as it may affect any pricing quote you may have received. LAT may also contact you to adjust the target date, depending on your project needs and the complexity of the content being translated.

New request created using WPML

New request created using WPML

Receiving Completed Translations

As soon as a translation job is ready, LAT’s workflow system will automatically notify you by email that the finished translation(s) are ready to be delivered to your website.

Checking for Completed Translations

You can check for and/or download completed jobs by clicking the Translation Jobs panel in WordPress admin -> WPML -> Translation Management.

Locate the batch you wish to confirm and click on the Synchronize status button.

Checking for completed translation jobs

Checking for completed translation jobs

Configuring How Your Completed Translations are Delivered to Your Site

Depending upon your configuration, translations will be delivered automatically or can be manually fetched from your WPML admin panel.

To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and confirm the selected option.

Select translation delivery method

Select translation delivery method

The Translation Service will deliver translations automatically using XML-RPC option implies that a translation will be delivered to your website automatically as soon as it is ready.

The site will fetch translations manually option implies that completed translations must be downloaded from the Translations Dashboard (WPML->Translation Management) using the Get completed translations button at the bottom of the page.

With either configuration, you will always receive an email from LAT’s workflow system confirming when a new translation request has been received by LAT and when a translation request has been completed and is ready for download to the plugin.

Fetching completed translations manually

Fetching completed translations manually

Canceling Translation Jobs

To cancel a translation job, you can either:

  • Click the Batch Name for the job on the Translation Jobs panel to navigate to LAT’s Flow system, and
    • Login using your LAT User name and Password;
    • Double-click the request you wish to cancel on the list
    • On the request’s Details screen, click on the Delete button to delete the request.

Once a project has been canceled with LAT, you can synchronize your display on the Translation Jobs tab in WPML by clicking on the Synchronize status button.

Checking for canceled translation jobs

Checking for canceled translation jobs

 

Canceled jobs are removed from the Translation Jobs tab

Canceled jobs are removed from the Translation Jobs tab

Synchronizing Your Canceled Translations on Your Site

Depending upon your Translation pickup mode configuration, to confirm the request has been cancelled and no longer appears on the Translation Jobs tab:

  • If your configuration is set to the Translation Service will deliver translations automatically using XML-RPC option, the Translation Job panel will automatically delete any cancelled jobs once the Synchronize status button is clicked.
  • If your configuration is set to The site will fetch translations manually option, you will need to additionally click on the Get completed translations button to finish the synchronization process.
Checking for canceled jobs in manual translation pick up mode

Checking for canceled jobs in manual translation pick up mode

FAQ

How Can I Contact LAT Multilingual?

For all new client registration requests, pricing quotes, rush rates, or information about LAT’s additional services please contact LAT directly at contactus@latmultilingual.com.

If you are an existing LAT client, please contact LAT’s Translation Services Team at request@latmultilingual.com for any information regarding special translation requests, ongoing work, modifying ongoing requests, or additional information about our other services.

How Does the Registration Process Work?

Contact LAT at contactus@latmultilingual.com to get started, especially for any questions about pricing, quotes, turnaround times, specific language requirements, or information on LAT’s other services.

Once you are ready to start, LAT will create a new access account for you in Flow, LAT’s workflow system which is integrated with WPML.

You will be issued a username and password, which allows you to log in to LAT’s workflow system at any time. You will also be issued the Company Name and Contact Name settings which you will need to complete the LAT authorization process for the WPML plugin.

LAT will send you an email with all of the above data and include a short guide on how to use Flow’s client portal.