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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Tagged: Feature request
This topic contains 18 replies, has 2 voices.
Last updated by Long Nguyen 1 year, 4 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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September 12, 2023 at 2:48 am #14380135 | |
steveD-17 |
Hi, i would like to get estimation of price when i add a new language is it possible ? when i try to add new language i don't know how much i will have to pay at the end and i think it's better to have estimation of the price here for exemple (see screenshot) |
September 13, 2023 at 6:56 am #14387237 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Steve, Thank you for contacting WPML support, I'd be happy to help you with this issue. You can go to WPML > Translation Management to count words for the entire site then multiply with credits based on the translation engine to estimate credits that will be used to translate all content into a new language. The used credits will be a bit lower than estimation because we use the translation memory. A translation memory means that you don’t have to translate or be charged for the same text again. Refer to the documentation Look forward to your reply. |
September 13, 2023 at 12:40 pm #14390267 | |
steveD-17 |
Every time i ask for something here i have to do it alone at the end that's crazy. very bad support i start to be bored about you guys. cannot ask anything here ? OMG!!! i will not calculate it alone this is not what i ask. please answer to my first question, if you cannot do what i ask, just say : sorry we cannot do this and i will stop use your translation tool that's all.. |
September 13, 2023 at 12:43 pm #14390279 | |
steveD-17 |
i will change to another translation plugin if you continue bad support like this (i think it's normal that before i pay i know what i pay.) and i don't have time to calculate myself i need price to pay that's all. |
September 14, 2023 at 2:16 am #14393039 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I cannot count the words on your site without the credentials. Please share your site credentials (wp-admin and FTP), I will help you check the words. Your next reply is set to private to share the info. Look forward to your reply. |
September 17, 2023 at 3:18 am #14407305 | |
steveD-17 |
i don't ask to count the words i ask the price just before clicking on translate the 119 posts in one time.. (nobody never ask this to you ? i'm the first ?) if i have websites with a lot of content to translate in the future i need to know the price that i will pay. now i don't know if i click how much i pay so i'm not clicking on translate this new content untill i know the price and i think it' normal to see the price before paying. your system can count how many posts but cannot give me the price ? i really don't understand. maybe i have to remake my question : on the screenshot that i send to you it's possible here that wpml developers add an option to show price to pay at on this box ? Regards, |
September 18, 2023 at 3:59 am #14409035 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, It could be a feature request. Currently, there isn't an option to display the total credits that will be used to translate all content on your site when you add a new language. I'm asking our 2nd tier support about this feature and update you here when I have any information. Thanks. |
September 26, 2023 at 4:14 am #14462867 | |
steveD-17 |
Sure i will be happy to try a new feature like this when it's ready. |
September 26, 2023 at 9:01 am #14464973 | |
Long Nguyen Supporter
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, This feature has been escalated to our development team to take a look. I will update you here when I have any information. Thanks. |
September 30, 2023 at 5:09 am #14490561 | |
steveD-17 |
i have translated my website with translate everything and added a new language and it's quite expensive you see. can you make small discount this time because i make a big order ? New threads created by Long Nguyen and linked to this one are listed below: https://wpml.org/forums/topic/small-discount-for-credits-and-make-payment-earlier/ |
September 30, 2023 at 5:18 am #14490609 | |
steveD-17 |
Or can you make 400$ payment tomorrow and the rest later ? right now in my bank i have only 415 usd so can you make a first payment of 400 ? i think it's tomorrow that payment have to be done |
September 30, 2023 at 5:20 am #14490611 | |
steveD-17 |
i have changed country i live in thailand now so i change it and the price is a bit down now. |
September 30, 2023 at 6:59 am #14490655 | |
steveD-17 |
Hi, there is somes issues on my website. 2 translation in TH language stuck for hours. you can see it ? you can fix it ? New threads created by Long Nguyen and linked to this one are listed below: https://wpml.org/forums/topic/translation-in-th-language-stuck-for-hours/ |
September 30, 2023 at 7:21 am #14490685 | |
steveD-17 |
after translate everything i see theses pages are empty, do you know why and what happen ? can you fix this ? hidden link |
September 30, 2023 at 4:45 pm #14491839 | |
steveD-17 |
here translation is not good hidden link |