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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 4 replies, has 2 voices.

Last updated by Waqas Bin Hasan 3 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
October 8, 2024 at 10:54 am #16265032

peterJ-48

Background of the issue:
We are developing a B2B eCommerce marketplace website using WooCommerce, WPML, and WCFM, supporting 20 different languages. It is essential for us to add and update bulk products using CSV files. We plan to use WooCommerce's default product import functionality as described here: https://woocommerce.com/document/product-csv-importer-exporter. We prefer not to use third-party plugins like 'WP All Import' because our vendors will eventually need to handle the CSV imports themselves. Since WCFM supports the default WooCommerce import tool, it is important for us to stick with this method.

Symptoms:
We are unsure how to manage the import of translated products through WooCommerce's default CSV import feature.

Questions:
Could you please guide us on how to import translated products using WooCommerce’s default CSV import feature in conjunction with WPML?

October 8, 2024 at 11:10 am #16265086

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, I've moved the matter to this ticket as requested.

Please check https://wpml.org/documentation/related-projects/wpml-export-and-import/ and let me know if that's what you're looking for?

Regards.

October 9, 2024 at 6:30 am #16268036

peterJ-48

Hello,

I’m honestly shocked at the lack of attention being paid to my concerns. It’s clear the WPML support team isn’t bothering to read what I’ve written. Instead, it feels like you’re just matching keywords and spitting out articles without addressing the actual issue. This is beyond frustrating and completely unacceptable.

I specifically stated that we do not want to use third-party plugins like 'WP All Import' because our vendors will need to manage CSV imports themselves. Yet, you’ve sent me an article pushing 'WP All Import' as a solution, completely ignoring my request.

We’ve already tried 'WP All Import' with WPML, and it’s not user-friendly. Please take the time to properly read my concern and provide a solution that aligns with what we actually need.

October 9, 2024 at 8:47 am #16268614

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Apologies for your disappointment but I'll request to check the guide again please.

This guide does not force you to use a 3rd party plugin, but mentions about what's supported (see attached), including:

- Built-in WordPress export tool and the official WordPress Importer plugin
- WooCommerce built-in hidden link">product CSV Importer and Exporter

Further down in the "Required plugins" section, there's no mention about using a 3rd party plugin.

In the section "Export Your Multilingual Content", it is mentioned about the different methods you (can) use:

If you’re using the built-in WooCommerce exporter, you can easily export all product data in all languages in one file.

Same goes for "Import Your Multilingual Content" section, which just explains that how you need to import, based on your export method, without emphasizing on any 3rd party plugin. However, it emphasizes on the use of "WPML Export and Import" plugin in the end:

Until you run WPML Export and Import, you’ll see all imported content under the default language and in Draft status. Learn more about how and why WPML Export and Import manages imported content visibility.

These both sections, even providing an example for "Built-in WooCommerce Exporter or Importer" (see attached).

Can you please explain or show where in this guide, it is misleading you to WP All Import? So I can check again.

Otherwise, I'd request to follow the guide with your CSV methods, try and let me know for any related issues. I'll try my best to further assist you on the matter.

Screenshot 2024-10-09 134419.jpg
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Screenshot 2024-10-09 133549.jpg
October 9, 2024 at 8:52 am #16268694

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Additionally, I'll also request to check this guide https://wpml.org/documentation/related-projects/wpml-export-and-import/preparing-import-files-for-wpml-export-and-import/ about how to prepare the CSV files.

This guide (link also available in the previously mentioned guide), also addresses methods using a 3rd party plugin, built-in methods or preparing the CSV on your own.

The topic ‘[Closed] Guidance Needed for Importing Translated Products via WooCommerce's Default Product Import Function…’ is closed to new replies.