[Resolved] I have a category (which is the base category) which is correctly loading in italian, but not in tra...

Problem:
The client is developing a site using WPML and has encountered an issue where the category page for 'Serrature', a child category of 'Prodotti', does not load in languages other than Italian, despite the URL being correct and all category names being translated.
Solution:
After consulting with our second-tier supporters, it was determined that the issue was related to the theme builder and not WPML. We recommend checking the theme builder settings and ensuring compatibility with WPML. If you're experiencing similar issues, we suggest verifying the theme's compatibility with WPML and checking for any specific settings within the theme builder that might affect category translations.

Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.