This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing issues with partially translated emails in a WPML setup, where emails were half in English and half in Latvian despite updates to WPML, WordPress, WooCommerce, and having translations available for all content. Solution: 1. We recommended updating the WPML plugin and all add-ons to the latest version (4.7.1) to benefit from the latest bug fixes and improvements. Instructions for updating can be found at http://wpml.org/faq/install-wpml/. 2. We advised creating a full site backup before applying any changes. 3. We suggested applying a specific workaround for WooCommerce order update emails that may contain mixed language texts, detailed on the errata page at https://wpml.org/errata/wc-order-update-emails-may-contain-mixed-language-texts/. 4. We recommended deleting and re-translating specific strings via WPML -> String Translation. Detailed steps can be found at https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/. 5. We conducted troubleshooting steps and ensured that the Elementor database was updated and the necessary strings were translated.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
While one of my teammates addresses your ticket, I will provide you with the initial debugging steps.
First, please update your WPML plugin and add-ons to the latest version, 4.7.1. This will ensure you benefit from the latest bug fixes and improvements. Although this may not resolve your issue immediately, working with the most current code available for effective troubleshooting is essential.
The latest versions are available for download under "My Account -> Downloads" on our website. Instructions for updating can be found here: http://wpml.org/faq/install-wpml/.
If you do not see the updates available, please click the "Check for updates" button in the Plugins → Add New Plugin → Commercial tab.
To resolve the problem, it is crucial to update WordPress and WooCommerce to their latest versions, too. Unfortunately, we cannot resolve the issue without updating all necessary components.
Remember to back up your database before proceeding with any updates.
Please let us know if the issue persists after the completed updates.
Please share the access credentials to the site in your next message that I have set private. That way I can take a closer look at the site configuration.
Confirm you created a full site backup that you can use to restore the site if necessary.
All plugins and themes has been updated (except for one that's not active right now).
It's a staging environment so we don't full site backup right now.
Hi.
The issue is resolved with emails.
Could you provide the solution so we can implement it on our live page after all updates?
It seems the language switch option in admin panel has vanished, any idea why that might have happened?
Nota: Not all backend pages show the language switcher at the top.
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