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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 0 voices.

Last updated by Noman 5 hours, 45 minutes ago.

Assisted by: Noman.

Author Posts
February 6, 2025 at 12:27 am #16673325

rosemaryE

Background of the issue:
I am trying to automatically translate our website, specifically a survey service we offer, into multiple languages using WPML. I've installed the plugin, added another language, and followed the setup for automatic translation.

Symptoms:
The second language is not showing in the footer or the top menu.

Questions:
Why is the additional language not showing in the footer or top menu?

February 6, 2025 at 6:10 am #16673541

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. To display the secondary language flag at frontend please follow the below steps:

1. Please make sure the page you are viewing at frontend is already translated into secondary language.

2. Please make sure the Italian language pages status is set as Published and not Draft. Here’s how you can confirm this:
- Go to the Pages >> All Pages page.
- Switch to the secondary language using the admin language switcher and check if they are set as "Draft." as you can see in the attached screenshot.
- If they are, navigate to WPML >> Translations page and approve the translations to set them as "Published." You can find more details in this guide:
https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#approving-and-canceling-multiple-translation-reviews-at-once

3. Clear all sorts of site/server/CDN cache and see if this resolves the issue.

Please let me know the results,
Thank you

Admin language Switcher.jpg
Page status with Draft.jpg
February 7, 2025 at 9:26 am #16678425

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thanks for the additional details and video. It seems you don’t want to translate the complete site at the moment and just want to translate the diagnostic page/survey to check the automatic translation feature. To do it, please follow the below steps:

1. Go to WPML >> Settings > Translation mode section and enable the “Translate What You Choose” option instead of “Translate Everything Automatically” as you can see in the attached screenshot. In this way you should be able to translate the selected content and WPML will not translate the complete site automatically.

2. Go to the WPML >> Translation Management page and select the page which you want to translate automatically and it will show the Word count estimate as you can see in the attached screenshot.

3. Please make sure to assign the estimated prepaid credits to the site or enable the pay-as-you-go subscription to use automatic translation: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/

4. Next, Go to the WPML >> Translation Management page, choose the page and send it for automatic translation as you can see in the attached screenshot.

Here is a doc for more details: https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation

Please let me know if this resolves the issue or if you need further assistance with this issue.

Thank you

Translate What you choose.jpg
Translate selected page.jpg
February 10, 2025 at 3:52 pm #16688601

rosemaryE

Thank you Noman,

I've managed to auto translate one page.

My problem now is that, the url that I've translated goes from
hidden link to
hidden link (different screen) to
hidden link (this is the page I actually want translated but it does not appear in the list for me to auto translate ...)

Any advice please?

Thank you!

link3.jpg
link2.jpg
link1.jpg
February 11, 2025 at 9:24 am #16690575

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Glad to hear you are able to translate one page now.

- If the content is added on that page from inside the page/post edit screen then you should be able to translate it from the WPML >> Translation Management page.

- If the content is coming from theme/plugin options pages then you should be able to translate it from WPML >> String Translation page.

Here are docs for more details:
hidden link
https://wpml.org/documentation/translating-your-contents/
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

- If the issue persists, Could you please let me know how you have added the content into this page in default language:
hidden link

Please let me know the results,
Thank you for your cooperation and patience