i have my main language is Arabic but my products not is not updated

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Tagged: Bug

This topic contains 8 replies, has 2 voices.

Last updated by Bigul 1 year ago.

Assisted by: Bigul.

Author	Posts
April 25, 2023 at 8:31 pm #13536775
sulaimana-4	Tell us what you are trying to do? updating my Arabic products and its won't updated in English Is there any documentation that you are following? attachment Is there a similar example that we can see? there is attachment What is the link to your site? hidden link
April 26, 2023 at 5:23 pm #13543849
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/ Please let us know the exact steps to reproduce the issue. It will be great if you can share a screencast for a better understanding of the issue. Hope you are following this documentation for translating the products - https://wpml.org/documentation/related-projects/woocommerce-multilingual/#products -- Thanks! Bigul
April 27, 2023 at 3:06 pm #13551095
sulaimana-4	this is debug information
April 27, 2023 at 5:18 pm #13551951
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the Debug Information. Please fill in the private details fields after a full site backup{mandatory}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
April 27, 2023 at 7:31 pm #13552741
sulaimana-4	you have one day accede only
April 27, 2023 at 7:59 pm #13553015
sulaimana-4	what is that option i have to let products synced from Arabic language so when make my product draft in Arabic it will be draft in English ? i did a Troubleshooting's much and also its not effecting any thing please do what is have to do to not making us get stuck with our customers
April 28, 2023 at 9:27 am #13556061
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates and login information. Please check the attached images. Now all the Product posts are translated into English. You have selected the Translate Automatically option in WPML>>Settings>>Translation Mode. So all the products are translated automatically. Therefore if you are still facing the issues, please let us know the exact steps to replicate the bug on your site. -- Thanks! Bigul
April 28, 2023 at 9:51 am #13556385
sulaimana-4	i mean the draft is not updated in English when i apply changes on Arabic
April 28, 2023 at 12:11 pm #13557403
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Hope you have set Out of stock products as Draft from Publish in Arabic. In this case, we have to change the post status of Product posts in English manually. But it will work as expected while translating the new Products which are set as Draft in Arabic. Please check the attached images for more details. We have few similar requests in the past. Please try the workaround suggested in the following ticket after a full site backup and make make sure you are getting the expected results or not. https://wpml.org/forums/topic/post-status-sync/#post-11557771 (Or you can now use this plugin to have the post status synced{the feature is not officially part of WPML yet} hidden link) -- Thanks! Bigul

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.