site key not working!

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with the site key not working.

Solution:
If you're encountering a similar problem with your site key, it's important to ensure that you have registered your site with the correct domain. Domains with and without 'www' are considered different. We recommend registering your site using the exact domain that you are using. For guidance on how to register your site, please refer to our documentation:
https://wpml.org/faq/install-wpml/#register.

If this solution does not apply to your case, or if it's outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our next available supporter will start replying to tickets in about 3.95 hours from now. Thank you for your understanding.

Tagged: Account Issues

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 month, 1 week ago.

Assisted by: Long Nguyen.

Author	Posts
March 18, 2024 at 3:00 am #15419055
valentinaV-8	Tell us what you are trying to do? problem is site key is not working What is the link to your site? hidden link
March 18, 2024 at 4:32 am #15419114
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Valentina, Thank you for contacting WPML support, I’m happy to help you with this issue. Checking on our server, I see you register your site with the domain hidden link but you share the domain hidden link (www) in your question. The www domain is a different domain, please register your site with the correct domain and let me know how it goes. Refer documentation https://wpml.org/faq/install-wpml/#register Looking forward to your reply. Thanks
March 18, 2024 at 6:16 am #15419190
valentinaV-8	i have antoher problem, i want to tranlaste by my self, i did the translate, but it doenst dettect all the strings that i can translate, also, i put to show currency depending on language, i put Enlgish and still cant see the USD, whats wrong? New threads created by Long Nguyen and linked to this one are listed below: https://wpml.org/forums/topic/i-did-the-translate-but-it-doenst-dettect-all-the-strings-that-i-can-translate/
March 18, 2024 at 7:04 am #15419285
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	We can handle one issue per ticket only so I will split your new issue with translation content to another ticket. If you see the main issue of this ticket with sitekey is resolved, please mark it as Resolved. Thanks.

valentinaV-8 confirmed that the issue was resolved on 2024-03-19 05:17:49.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.