CPT is not visible in Translation Queue

This thread is resolved. Here is a description of the problem and solution.

Problem:
I am having an issue with not being able to see the custom post type (CPT) post list in the WPML > Translations option. I can only see Pages and Posts.

Solution:
Ensure that the CPTs are set to be translated in WPML. Follow this guide: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/. Then, go to WPML > Translation Management, use the filters to find the CPT you want, and send them for translation. Learn more about using Translation Management here: https://wpml.org/documentation/translating-your-contents/

Relevant Documentation:

Translating custom posts: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/
Translating your contents: https://wpml.org/documentation/translating-your-contents/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 5 replies, has 2 voices.

Last updated by Reza 1 year, 2 months ago.

Assisted by: Andreas.

Author	Posts
February 8, 2023 at 9:21 am #12985029
Reza	Hello there, We are not able to see the Custom post type post list in the WPML > Translations option we are able to see only Pages and Posts. We have created 2 CPT Case studies & Products and have published a few posts that we are not able to see in the Translation Queue. Could you please help with the settings so we can see the CPTs in the Translations queue?
February 8, 2023 at 9:27 am #12985093
Reza	Please find the attached image for more clarity, If need we will share the credentials with you
February 8, 2023 at 10:24 am #12985981
Andreas	Hello there Thank you for contacting us. I am happy to help you. First of all could you please share your Debug information with me? You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support) The debug info will give me a lot of information about how your site is configured. Now have you set CPT to be translated in WPML ? May I as you to follow this guide? https://wpml.org/documentation/getting-started-guide/translating-custom-posts/ Regards, Andreas
February 8, 2023 at 10:27 am #12985995
Reza	hidden link DELETED BY SUPPORTER DELETED BY SUPPORTER
February 8, 2023 at 10:50 am #12986349
Andreas	I would like to ask you not to share passwords in Public Forum. In addition, too I didn't ask you about giving me access to your site. Third please go to WPML > Translation Management use the filters, find the CPT you wish, and send them for translation. Read more about how to use Translation management here : https://wpml.org/documentation/translating-your-contents/ I hope this helps. Please let us know how it goes or if you need any further assistance. I'll gladly help you. 🙂 Regards, Andreas

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.