Home›Support›English Support›[Resolved] Home english is OK but all other languages not good. Same for other english page
[Resolved] Home english is OK but all other languages not good. Same for other english page
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was trying to fix the layout of translated pages to match the English layouts and was unsure if the issue would persist when adding new pages. They also needed assistance with the Spanish page layout.
Solution: We assisted the client by correcting options that were not being saved on the translated page. We asked the client to check if the issue was resolved. For the Spanish page, we provided a specific solution by sharing a video tutorial (https://screenpal.com/watch/cZVfIgVHpzi) that demonstrated the steps we took to fix the layout.
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Thanks for contacting WPML support. I can see the issue here hidden link .
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Also, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for yousc and also, ask them to update the MySQL version to 5.6+?
I realized that I need to edit all the French text and look first. I tested and it seems I cant create french pages and then update english and spanish. I can only edit the english and then it updates french and spanish.
I will erase the english and spanish and build up the french as primary.
I may need your help again to fix the layouts on the other pages.
Sorry for the inconvenience. This is much more work than i thought. I was hoping I could work in either and then translate the text and look to other but I now understand the system.
This will take me a few days so will let you know once i am done.
Hi, the same thing happened and i cant seem to fix. Also I noticed that some of the spanish is not generating the page properly and not translating. could you help please? I have to present soon and cant figure out how to get all pages properly translated into the english and spanish.
French is the good pages. I need to make sure the french is translated into english and french.
Ok I think I got all pages look fixed. Could you just check if all is OK please.
Main thing is the menu accross the 3 languages and trying to make the top menu EN FR SP goto respected page when you click on one.... eg if on CONTACT it will goto contact FR, or contact SP. not just home page.
jasonS-8 confirmed that the issue was resolved on 2024-01-05 03:16:28.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
