Glossary of automatic translation is not working for Arabic, Chinese and Japanese

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Supporter timezone: Asia/Singapore (GMT+08:00)

Tagged: ATE, Known issue

This topic contains 9 replies, has 3 voices.

Last updated by Ivana Lorincova 1 year, 6 months ago.

Assisted by: Kor.

Author	Posts
September 27, 2022 at 5:38 pm #12134633
cookingwithdog	Glossary of automatic translation is not working for Arabic, Chinese and Japanese Glossary is not working with automatic translation when translating Japanese into English. After searching the forum, I found multiple tickets that report the same issue. (By the way, Arabic, Chinese and Japanese are a double-byte character set.) https://wpml.org/forums/topic/glossary-term-from-arabic-to-english/ (Arabic->English) https://wpml.org/forums/topic/auto-translate-fail-to-translate-glossary-terms/ (Chinese->English) https://wpml.org/forums/topic/duplicate-and-undeletable-automatic-translation-job-and-glossary-problem/ (Japanese->English) https://wpml.org/forums/topic/japanese-glossary-not-working/ (Japanese->English) I just would like to confirm if your development team is aware of this issue and still working on it. Thank you!
September 27, 2022 at 5:46 pm #12134659
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your patience. Here is the ticket. I will come back to you once I've feedback. Thanks! Kor
September 29, 2022 at 4:07 am #12145607
cookingwithdog	My client wants to translate Japanese posts via automatic translation using WPML's glossary. I would appreciate it if your team could provide some workaround for this before the next update if possible. (For example, we can replace WPML's files via FTP.) Thank you for your hlep.
September 29, 2022 at 4:32 am #12145751
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your reply. I've checked the reports and unfortunately, there aren't any workarounds available. I will come back to you once I've feedback. Thanks! Kor
October 3, 2022 at 4:06 am #12166841
cookingwithdog	Hello, I got a notification from the support cleanup robot, and I just would like to avoid closing this ticket. Thank you for your help.
October 4, 2022 at 3:17 am #12173815
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your reply. No worries if the ticket gets closed. I will reopen it once I've feedback and share the solution. Thanks! Kor
October 17, 2022 at 12:31 pm #12253721
Ivana Lorincova	This issue of glossary not wworking is there probably because if main wordpress language is set to different language than english. In my case glossary is not working too Slovak to: - Albanian - Arabic - Bosnian - Bulgarian - Chinese (Simplified) - Croatian - Czech - Dutch - English - Finnish - French - German - Greek - Hindi - Hungarian - Lithuanian - Macedonian - Norwegian Bokmål - Polish - Portuguese (Portugal) - Romanian - Russian - Serbian - Spanish - Swedish - Ukrainian - Vietnamese
October 17, 2022 at 12:36 pm #12253757
Ivana Lorincova	This is our glossary. And we are using automatic translation. We spending hundreds of dollars on monthly basis and glossary is effectivelly breaking all translations because words in translations are replaced for glossary word but in slovak language ane also after glossary replacement space behingd the replaced word is deleted. Should we disable glossary, or we rather start looking for another translation platform?
October 17, 2022 at 12:39 pm #12253791
Ivana Lorincova	hidden link
October 17, 2022 at 1:02 pm #12253861
Ivana Lorincova	Also glossary does bad job wiith matching words. For example if you have two glossary words: - opatrovatel (in english: carer) - opatrovatelia (in english: carers) glossary just replaces the firs option and does not care there is better fit or exact match to be precise with whitespaces around the word.

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