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Supporter timezone: Europe/Paris (GMT+02:00)
This topic contains 18 replies, has 2 voices.
Last updated by Yvette 1 year, 7 months ago.
Assisted by: Yvette.
Author | Posts |
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August 22, 2022 at 12:02 pm | |
alexanderW-19 |
Hello, I have the problem that WPML All Import does not work properly. After importing the variable product variations set attribute which shall be used for variation dropdown is not set any more. |
August 22, 2022 at 12:58 pm | |
August 22, 2022 at 1:41 pm #11905371 | |
alexanderW-19 |
Hello again, even after doing the steps mentioned in the chat, the problem still persists. Guides used: "After importing the variable product variations set attribute which shall be used for variation dropdown is not set any more." Here are the done STEPS to solve the issue: 2. used the instructions 1- Go to WPML-> Support-> Troubleshooting BUT still not solved. Best regards, Alex hidden link |
August 24, 2022 at 7:29 am #11918125 | |
alexanderW-19 |
Is there anyone available for me now? |
August 24, 2022 at 2:24 pm #11923015 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
Hello I've been assigned to your ticket. Could you please review the userid/password for the wp-admin access. The ones provided earlier in the thread are not working. I am opening the private area for this info. |
August 24, 2022 at 5:58 pm | |
August 25, 2022 at 11:18 am #11928235 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
Could you please indicate a product which has this issue on your current staging site. Thank you for the input files but what would be more helpful is a reduced test set with just 1 or 2 variable products. We will import this test file into a sandbox site to test the whole process. Can you please make these files? Finally, on your staging site, do I have your permission to install some database plugin tools to troubleshoot your staging site? Thanks |
August 27, 2022 at 3:56 pm #11941827 | |
alexanderW-19 |
Hi Yvette, thanks for the reply and sorry for the late response. I've been busy with other tasks. Now lets procceed. The clone (staging) site is active to use for you also with current login details. The main problems are: Screen video recording RESULT: Product: DIY Path Maker I hope this will help to explain the problem I have using WP All Import together in a multilingual approach. Best regards, Alex P.S. You can try by yourself with a shorter amount of product example file. |
August 30, 2022 at 7:21 am #11954559 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
The userid /account you provided is no longer valid due to 2FA setup. Could you please activate it again - is it possible to turn off 2FA on the staging environment? Or perhaps send us a copy of your site instead? |
August 30, 2022 at 10:35 am #11956157 | |
alexanderW-19 |
Hello Yvette, The access shall be now available again as saved in private message before. Meanwhile, I've done a new database restorage and created also a new EN product import test with the ID 17. Settings for mapping made as ID's and then all data have been updated with corresponding ID's, BUT then the same issue ocur that the dropdown on the items does not match anymore. I hope this helps to solve not mapping problem on variable products dropdown. Best regards, Alex |
August 30, 2022 at 11:50 am #11957037 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
Hello Thank you for the access and video. Is it your intention to use custom product attributes in your products? I see that you have definied Global attributes but your English imports are defined with Custom attributes. Thank you for the clarification. I know we support the import of TAXONOMY (e.g. global attributes) but the import of the second language variations using CUSTOM attributes (e.g. custom fields) may not be supported. I would have to check on this. Waiting for your clarification. |
August 30, 2022 at 2:11 pm #11958353 | |
alexanderW-19 |
Hello Yvette, about - "I see that you have definied Global attributes but your English imports are defined with Custom attributes" That is a good question, to be honest. I don't know. I've imported the product data using the yakkiyofy plugin (simular to aliScrper to import products from aliexpress). This plugin is creating the attributes automtically. So I do not know about settings of "Custom" or "Global" attributes. Where in the settings excatly need this to be changes? I formerly have also used the plugin WPML Custom Capabilities "Toolset Types" (currently not-activated - https://wpml.org/documentation/support/wpml-admin-capabilities/) but deprishiated, as this disturb the approach together with woocommerce payments when it is activated. I hope this help to proceed with your investigation. Best regards, Alex |
August 30, 2022 at 2:31 pm #11958493 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
So you are not using the WP All Import product to import your products? hidden link With regards to your imports and the way custom attributes work, I believe you were looking to use taxonomies (global attributes) as these are defined in your taxonomy strucutre here: Woocommerce > Products > Attributes but there are almost no products that are using them (you can refer to the count) The advantage of using taxonomies is that you only need to make changes to attributes in one place (e.g. name) but if you use custom attributes, you would have to make changes in ALL products that have the custom field. And with WPML/WCML, you can only access these translations via the Woocommerce > Woocommerce Multilingual > Products dashboard translation interface. It is much more complicated than using Taxonomies. I will end by pointing out the WPML All Import was designed to work with WP All Import to support the import of initial data in a 2nd language. It ususally requires an initial WP All Import import to work as expected. |
August 31, 2022 at 7:32 am #11961789 | |
alexanderW-19 |
Hello Yvette, thanks for the reply and helpful info. - About the initial Product import process - About Product actualization - This is the plan for importing adjusted data: - about Custom attributes and taxonomies However, we need now to solve the issue and need to use the easiest & best matching option to proceed with proper and fast data adjustments. So please help me to find the corresponding solution to enable a proper data adjustement and transfer to both clone and main site. Best regards, Alex |
August 31, 2022 at 8:08 am #11962063 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+02:00) |
1. Initial import 2. Product Updates/Adjustments 2.1. Which plugin do you use to export the existing products? 3. Custom vs Global attributes This introduces a lot of work for you when updating products. As I said before, I am not sure we support variable products with custom attribute imports in 2nd languages. |
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