Problem: You are unable to translate certain strings in the account section of your online store from English to Arabic using WPML's standard methods. Additionally, the WordPress backend menu switches direction from left to right when a new WooCommerce order is received. Solution: First, ensure that you are adding these strings via the Theme customizer and switch the language settings from AR to EN. Next, copy the XML configuration for these strings from WPML > String Translation > Translate admin text and add them to WPML > Settings > Custom XML. This adjustment should resolve the issue with the strings not translating. For more detailed guidance, refer to the documentation on finding strings that don't appear on the string translation page: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: https://wpml.org/forums/forum/english-support/