Problem: There is an issue with the String Translation table on your site, which could potentially become a critical problem in the future. Solution: If you have not yet created any translations, we recommend resetting WPML and configuring it again from scratch. You can find step-by-step instructions on how to perform a WPML reset here. Please ensure to create a full backup of your database before making any changes.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.
Problem: The client was unable to translate various elements of their website using WPML, including the footer created with Elementor, product pages, and specific buttons on the wishlist page. The website uses the XStore theme and WooCommerce. Solution: We identified that the XStore Core plugin was overriding the language settings, causing it to default to Greek even on English pages. We resolved this by adjusting the plugin settings: 1. Navigate to the XStore Control Panel. 2. Go to XStore Built-In Translations. 3. Set the Site language to English.
This adjustment should reflect the correct language across the site, as demonstrated on the updated wishlist page. If this solution does not resolve your issue, or if it seems outdated, we recommend checking for related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
Problem: The client was unable to translate a footer section using the Reebox theme, despite attempting to use the translation tools provided. The site's main language is Greek, with English as a secondary language. Solution: We reviewed the site and identified that the footer block was translated but not correctly assigned to the English version. The theme requires manual linking of the correct footer block ID for each language. We located the footer block ID in WPML → String Translation → Admin Texts and updated the setting to use the correct ID for the English version. This resolved the issue, and the English footer now displays correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
