Problème : Vous avez rencontré un problème lors de l'utilisation de la fonctionnalité de duplication pour traduire la page d'accueil de votre site avec le thème Newspaper de TagDiv. Le site a crashé avec un message d'erreur interne du serveur. Le problème se résout en désactivant WPML. Vous avez identifié que le problème provenait de la configuration d'un /fr pour le français, qui est la langue par défaut du site, créant une confusion car le homeurl n'avait pas de /fr.
Solution : Vous avez retiré le /fr dans WPML et mis à jour les permaliens, ce qui a permis au site de fonctionner correctement.
Il est possible que cette solution ne soit plus pertinente en raison de mises à jour ou de différences dans votre cas spécifique. Nous vous recommandons vivement de vérifier les problèmes connus sur WPML Known Issues, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur le forum de support WPML.
Problem: The client is trying to translate the button links in the ElementsKit image accordion widget, but the widget content is automatically translated except for the button links. Solution: If you're experiencing this issue, we recommend you follow these steps: 1) Navigate to WPML>>Settings>>Custom XML Configuration. 2) Insert the following code and save the changes:
3) Open the page for editing and make a minor change in the contents to refresh the translation settings of the page and update it. 4) Update the translation.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client needed to make the placeholders in their forms translatable and was also facing issues with a custom query on their 'News' page. Solution: We created a custom XML file to enable translation of the form blocks. To apply this solution: 1. Navigate to WPML > Settings > Custom XML Configuration. 2. Add the following code:
Please test the form functionalities such as message sending, and if you encounter any issues, contact Kadence Blocks support as it may not be related to translation.
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing issues with the resume limit being incorrectly calculated as four times the desired amount due to WPML language settings, this might be due to the way the resume count function is coded in the WP Job Manager - Resume Manager plugin. Solution: We recommend modifying the
resume_manager_count_user_resumes
function within your plugin files. Specifically, us the workaround in the following comment:
This modification ensures that the resume count only includes original language posts, excluding translations, thus providing an accurate count per user. Take note, that the author is informed and will implement this fix in a future version of the plugin. If this solution does not resolve your issue or becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where Kadence blocks are duplicating in the WPML translation editor, causing unnecessary workload and confusion. Solution: We recommend updating the XML configuration for Kadence Blocks to prevent duplication. Here are the steps to follow: 1. Navigate to WPML > Settings and select 'Custom XML Configuration'. 2. Replace the existing code with the new XML code provided by our support team:
3. Open the default page in the WordPress Editor, make a minor change to the page title, and save the changes. 4. Update the translation in the translation editor and check if the duplication issue persists.
If this solution does not resolve the issue or seems irrelevant due to updates or specific circumstances, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is trying to translate Porto product filters on a WooCommerce multilanguage website using WPML, but encounters issues where the filters for price range, color, size, and the search in the top right corner are not translated. Solution: 1. We recommend providing WPML support debug information to help us better understand your setup. You can find this by logging into your site, navigating to WPML → Support, and clicking on the 'debug information' link at the bottom of the page. Copy the content from the 'debug information' page and paste it into the debug information box on our support forum. For more details, visit https://wpml.org/faq/provide-debug-information-faster-support/. 2. Navigate to WPML → Theme and plugins localization, select the theme and Porto plugins, and click to scan them. Then, go to WPML → String Translation, search for your strings, and translate them.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problema: El cliente está intentando traducir una página web construida con King Composer usando WPML, pero enfrenta problemas porque WPML no detecta los párrafos correctamente y las páginas se traducen automáticamente a pesar de haber seleccionado el método de traducción manual. Solución: 1. Verificar que el plugin King Composer sea compatible con WPML, ya que no está listado en el directorio de plugins compatibles de WPML. Se sugiere contactar al autor del plugin para confirmar la compatibilidad y solicitar asistencia para la traducción usando WPML. 2. Si se desea evitar la traducción automática a pesar de tener créditos de traducción automática, se puede revertir la traducción dentro del editor de traducción una vez que se haya cargado y traducido automáticamente el contenido. Existe un botón en la parte superior del editor para deshacer la traducción y recuperar los créditos. 3. Para problemas relacionados con la duplicación de páginas y la traducción de elementos como el pie de página, se recomienda contactar al desarrollador del tema o utilizar un método de traducción manual si King Composer y el tema no son compatibles con WPML. 4. Se puede considerar la participación del autor del plugin en el programa Go Global de WPML para facilitar la compatibilidad.
Si la solución proporcionada no resuelve el problema o si la información parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es altamente recomendable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que se han instalado las últimas versiones de temas y plugins. Para asistencia adicional, no dudes en contactar el foro de soporte de WPML.
Problem: Der Kunde möchte, dass sich ein Popup-Fenster öffnet, wenn auf ein Bild geklickt wird, ähnlich wie in der Ausgangssprache. Dies funktioniert auf der deutschen Seite, aber die übersetzten Seiten zeigen keine Reaktion. Solution: 1. Stellen Sie sicher, dass die verwendeten Templates übersetzt sind. Eine vollständige Anleitung finden Sie hier: https://academy.bricksbuilder.io/article/how-to-use-wpml-with-bricks/ 2. Passen Sie die Einstellungen in der Zweitsprache direkt im Bricks Builder an. 3. Wenn das Problem weiterhin besteht, senden Sie uns bitte die WPML-Informationen zur Fehlerbehebung. Mehr Informationen dazu hier: https://wpml.org/de/faq/provide-debug-information-faster-support/ 4. Beachten Sie, dass das Bricks Team das Problem in einem kommenden Update des Themes beheben wird. Dies wurde bereits in der neuesten Version (1.11) behoben, gilt jedoch nur für neu übersetzte Seiten.
Falls diese Lösung nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen (https://wpml.org/known-issues/), die Version der dauerhaften Lösung zu überprüfen und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: https://wpml.org/de/forums/forum/german-support/
