Problem: You are managing WooCommerce admin emails on a multilingual site using WPML, and you receive multiple notification emails in all available languages when an order is placed. Solution: This issue may be related to the WooCommerce Bookings plugin, which has a known problem with sending multiple confirmation emails. Currently, there is no workaround available. We are working with the plugin author to find a definitive solution. For more details, please check the known issue here: WooCommerce Bookings - AutomateWoo multiple confirmation emails sent when using 3D Secure payment.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client is unable to translate the string "YOUR SHOPPING CART IS EMPTY" on the cart page even after following the steps of updating the theme, installing necessary plugins, using Elementor to build the cart page, and attempting to translate the string via WPML's String Translation. Solution: We discovered that the string in question is considered an admin string, which can be customized directly within the WordPress Customizer. Here are the steps to resolve the issue: 1. Navigate to the WordPress Customizer. 2. Go to WooCommerce > Cart page > Empty Cart. 3. Save or edit the text directly in this section. 4. After saving the changes, go to WPML > String Translation. 5. Translate the string as needed.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: You want to add HTML 'alt' attributes to flag images in the language switcher on your WPML-powered website, but the current setup only allows modifications directly in core files, which are overwritten during updates. Solution: Currently, there is no permanent solution to add 'alt' attributes to flag images without modifying core files. We acknowledge this limitation and have detailed the issue here: Missing alt tag for flag image in a language switcher.
If this solution does not apply to your case, or if it becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problem: If you're using the Xstore header builder and cannot find specific strings such as "Contact Us On WhatsApp" in WPML's String Translation. Solution: We recommend adding these strings for translation through the following steps: 1. Navigate to WPML > String Translation. 2. Click on 'Not seeing strings that you are looking for?'. 3. Select the 'Admin text' option. After performing these steps, the strings should be available for translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate the Login, Registration, and Cart pages using WPML, but the translations are not updating, and content remains in English. Specifically, the string 'YOUR SHOPPING CART IS EMPTY' does not get translated. Solution: We recommend scanning the parent theme from WPML > Theme and plugins localization and then searching for the string in WPML > String translation. After this, you should translate the related strings for the login page. This approach was tested on a local machine and confirmed to work effectively.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing a persistent message on their WordPress admin dashboard regarding WPML, asking if they want the WordPress admin to be in a different language. Despite updating their profile language, clearing the WPML cache, and reinstalling WPML CMS, the message reappears every time. Solution: We are aware of this issue and our specialists are currently working on a solution. You can follow the progress and read more about this specific issue in the erratum published on our site. Please visit https://wpml.org/errata/cannot-dismiss-do-you-want-the-wordpress-admin-to-be-in-a-different-language-notice/.
If this solution becomes irrelevant due to updates or if it does not resolve your issue, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
בעיה: הלקוח נתקל בבעיה בתרגום עמודי מוצר שבנויים בעזרת תבנית Woodmart וטאבים של Elementor שהוספו לעמוד. התוכן בטאבים אינו מתורגם. פתרון: אם אתה חווה בעיה דומה, ייתכן שמדובר בבעיה ידועה עם תבנית Woodmart. אנו ממליצים לבדוק את הקישור הבא לפתרון זמני: https://wpml.org/errata/woodmart-fatal-error-when-translating-product-layouts/. בנוסף, פתרון קבוע צפוי להגיע בגרסאות הבאות של מפתחי Woodmart. אם הפתרון הזמני לא עוזר, אנו ממליצים לצרף את מידע הדיבוג שלך כדי שנוכל לעזור לך טוב יותר. ניתן לקרוא על כיצד לצרף מידע זה כאן: https://wpml.org/faq/provide-debug-information-faster-support/. אם הפתרון המוצע אינו רלוונטי או מעודכן, אנו ממליצים לבדוק את הנושאים הידועים בhttps://wpml.org/known-issues/ ולוודא שהתקנת את הגרסאות האחרונות של התבניות והתוספים. אם עדיין נתקלת בבעיות, אנו ממליצים לפתוח כרטיס תמיכה חדש בפורום התמיכה של WPML.
Problem: You are trying to access the first menu item in the WPML plugin but encountering an incorrect URL. Instead of the expected URL 'https://gc.site.be/wp-admin/admin.php?page=tm/menu/main.php', you are redirected to 'https://gc.site.be/wp-admin/tm/menu/main.php', which omits 'admin.php' and results in a non-functional link. Solution: We recommend checking the following errata page for a known issue related to admin access in WPML: https://wpml.org/errata/admins-cannot-access-wpml-translation-management/. This page provides a workaround that might resolve the problem you are experiencing.
If this solution does not apply to your case, or if it seems outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at https://wpml.org/forums/forum/english-support/.
Problema: Stai utilizzando il tema PORTO e l'editor ELEMENTOR su WordPress con PHP 8.3, riscontrando errori di log costanti e molto lunghi, indicativi di un errore fatale PHP per possibile ricorsione infinita. Soluzione: Il problema che stai riscontrando è già noto e correlato a PHP 8.3. Ti consigliamo di consultare la documentazione specifica per questo problema su questa pagina.
Se la soluzione proposta non risolve il problema o se la documentazione sembra non essere più aggiornata, ti invitiamo a aprire un nuovo ticket di supporto. Ti consigliamo inoltre di verificare sempre la presenza di problemi noti correlati su questa pagina, di verificare la versione della correzione permanente e di confermare che hai installato le ultime versioni dei temi e dei plugin.
Problem: Вы столкнулись с ошибкой в админ панели, указывающей на проблемы с таблицами в базе данных. Сообщение об ошибке гласит: 'We have detected a problem with some tables in the database. Table 'avtravel46_wordpress.wpaz_icl_strings' doesn't exist'. Solution: Если вы столкнулись с подобной проблемой, мы рекомендуем следовать инструкциям из статьи https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/. Перед выполнением любых действий обязательно создайте резервную копию вашей базы данных.
Это решение может быть неактуальным или не подходить для вашего случая. Мы настоятельно рекомендуем проверить список известных проблем, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема сохраняется, пожалуйста, откройте новый тикет поддержки.
Problem: Nach dem Update von WPML auf Version 4.7.2 meldet die Website einen technischen Fehler. Die Debug-Protokolle zeigen einen PHP-Hinweis: Die Funktion _load_textdomain_just_in_time wurde falsch aufgerufen. Das Laden der Übersetzung für das Fluentform-Domain wurde zu früh ausgelöst. Solution: Das Problem ist auf eine Änderung im WordPress-Core ab Version 6.7 zurückzuführen, die die Methoden der Textdomain angepasst hat. Seit dieser Version sollten die Übersetzungen nach dem WP init hook geladen werden. Dieses Problem betrifft nicht direkt WPML, sondern die Core-Übersetzungen und das Backend. Es wird empfohlen, sich an Fluent Forms zu wenden, um dies in deren Code anzupassen, da ähnliche Probleme bei zahlreichen anderen Plugins (wie Complianz und WooCommerce) bereits behoben wurden. Weitere Informationen finden Sie in den WordPress-Foren: https://wordpress.org/search/_load_textdomain_just_in_time/.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben.
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