Problema: El cliente tiene el tema Proty instalado y aunque traduce el apartado de header en el front, siempre aparece en español. Solución: Primero, es importante verificar si el problema persiste incluso sin WPML activado, ya que Elementor y WPML requieren más de 128M de memoria para operar correctamente. Sigue estos pasos: 1) Desactiva WPML. 2) Abre la página de inicio original en Elementor. Si la página no carga y aparece un error en la consola del navegador, el problema está en Elementor y no en las traducciones. En este caso, debes contactar al equipo de Elementor para resolver este problema. Una vez resuelto, las traducciones deberían funcionar correctamente.
Si el problema persiste después de seguir estos pasos, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos y verificar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en nuestro foro de soporte.
Problem: The client is experiencing a timeout error in the backend while editing a page using the Divi builder. This issue persists even when WPML is disabled, suggesting that WPML is not the cause of the problem. Solution: 1. Test the backend editor with WPML disabled to confirm if the issue continues. 2. If the problem persists with WPML disabled, it is likely related to the Divi Builder or a conflict with other plugins. In this case, we recommend contacting Divi support for further assistance. 3. If you suspect that WPML might still be involved, or if specific issues appear only when WPML is active, please let us know, and we will investigate further.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is trying to remove the padding-right on the language switcher in the top menu on the right but is unable to target the switcher properly or override the properties due to multiple !important tags. Solution: 1. The issue might be related to the CSS from WordPress itself, specifically from the Gutenberg block styles. The padding might be set by the following CSS rule in the file
2. If the issue persists, it might be due to the theme. We recommend testing with a different theme, such as the Twenty Twenty Five Theme, to see if the issue still occurs. You can use a WPML test site to experiment with different themes and settings.
3. Additionally, the padding issue might be influenced by CSS Flexbox properties set in the class
.wp-block-navigation__container
from the file
/wp-includes/blocks/navigation/style.css
, which uses
display: flex;
.
If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
