We have a title field in our ACF Blocks type. This title field is of type 'clone'. When saving this field, it remains empty. Every other field is working.
We tried to change the fields inside of the parent fields set to 'copy', but didn't work out. If we turn of the WPML plugin, everything works well.
Thank you for contacting WPML support, I'd be happy to help you with this issue.
Can you please try to replicate the issue on a clean installation of WordPress? You can login to a sandbox site directly with the link below hidden link
Then let me know the steps to replicate the issue.
Thanks for youre reply. I did manage to replicate the issue on the sandbox site.
Let me explain what i did and what happened:
1: Installed ACF to add fields to page (Home)
2: Make a group with a field title
3: Make another group "Paragraph", inside the group make a clone field of the group "Title"
4: Everything works fine!
5: Make another group "Big Title"
6: Add as a clone to group "Paragraph"
7: The field on the homepage "big title" will no save correctly, its empty after refreshing the page
When i deactivate WPML the problem is still there, but before it wasnt, so it looks like when we add (more than one) clone field, when WPML is active something strange happens...
It looks like the issue appears after updating ACF and WPML. So let me test a little more, maybe it is a ACF bug after all, or in combination with WPML.
Can you please try to replicate the issue on the sandbox site? I do not see that issue there, here is the screen record hidden link
If it is a specific issue on your site, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
I change the setting Display of the clone field to "Group (displays selected fields in a group within this field)" and I can save the value as well. Please check this screenshot hidden link
Thanks for your confirmation. There is a similar issue in our development tasks and I will add this ticket to increase the priority of the task. You can use that workaround for now.
Have a good day 🙂
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.
