[Resolved] adminajax 500 only only Russian language
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Hello
Getting admin-ajax.php 500 only only Russian language
Using wp multisite network.
Site 1 using RU EN - getting error only Russian language
Site 2 using RU EN - getting error only Russian language
Ste 3,4,5- Using EN, AZ, AM this site working no error
while you are waiting for my colleague to take over the case, I will add a small suggestion you can try.
As I understand, Russian is the default language, so can you please try to disable WPML plugins and check if the issue still happens without WPML when using Russian? Maybe it is not related to WPML.
Thank you for sharing the requested information. We apologize for the delay in our initial response, which was unintentional. Due to a surge in support requests over the weekend, we had a higher workload to manage.
To be able to identify the error that happens only in the Russian language, please enable the WordPress debug.
This will allow us to see if any PHP errors are being produced.
Now please reproduce the issue once again. This is important as the errors will not be logged until you reproduce the issue that leads to the Ajax error.
Locate the debug.log in: /wp-content/debug.log. You can log in to your website via FTP or install a plugin such as File Manager to find that debug.log file.
Paste the content (if any) on a site like pastebin.com and then share the link here with us (only you and us will see the URL you are sharing).
Thank you for the explanation video. I created a sandbox website here: hidden link.
Installed GravityForms plugin (just to use its Ajax feature) and as you can see on the Russian page here: hidden link, the error does not happen.
Could you please help me to replicate the issue on that sandbox website? You can use that quick login URL to log in and reproduce the issue so that we can check what is happening.
I could not clone your website to debug it locally as the Duplicator PRO plugin could not create a package from your website due to the server resources. However, I was able to replicate the issue locally when I used PHP version 8.1.x. The issue is happening with older PHP versions, but with 8.1.x, it becomes a fatal error.
The Frominator plugin causes the issue at hand. To be precise, its Russian translation files. That's why you get the Ajax error when you have the Russian locale active because it loads the translation from "wp-content/languages/plugins/forminator-ru_RU.mo".
The issue happens because the plugin's team translated the strings to Russian and didn't add the placeholders correctly as you can see below:
The original message in the plugin's files:
"This site is protected by hCaptcha and its %1$sPrivacy Policy%3$s and %2$sTerms of Service%3$s apply."
The translation:
"Этот сайт защищен hCaptcha, и применяются его % 1 $ Политика конфиденциальности% 3 $ s и % 2 $ Условия обслуживания% 3 $ s."
You can see there's a space between the % and 1 and $; it should be written like this %1$s - similarly for the other placeholders.
You mentioned that this issue happens with any Ajax calls in Russian. Could you let me know other steps to see the issue? If it only happens with the Frominator plugin, you can remove that file and then contact the plugin's support team to fix it permanently.
