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This topic contains 5 replies, has 2 voices.

Last updated by Andreas 1 year, 6 months ago.

Assisted by: Andreas.

Author Posts
September 26, 2022 at 7:03 pm #12126869

MOOI

I am trying to: deactivate wpml

Link to a page where the issue can be seen: hidden link

I expected to see: the site

Instead, I got: error, site does not load when I change the permalinks setting to post name: hidden link

error is to be seen: hidden link in realtime

September 27, 2022 at 12:06 pm #12131225

Andreas

Hello there

Thank you for contacting us. I am happy to help you.

You said that you deactivate WPML. Does that mean that on this site you don't need it anymore?

If yes have you followed those instructions ?

https://wpml.org/faq/how-wpml-reset-works/

Of course always take a backup before do anything!

Regards,
Andreas

September 30, 2022 at 9:40 am #12155931

MOOI

Hi Andreas,
I tried to reset but wpml did "something" with the redirects...?
Can you please check?
very strange: homepage does not load after deactivating:hidden link
but sub-pages are fine:hidden link

September 30, 2022 at 12:25 pm #12156681

Andreas

Thank you for the reply.

WPML is not doing any redirections. All the redirections are handled from WP or if you have any other plugin.

Ensure in the backend that the home page is set correctly and the page has no any issues.

Maybe define another page for the home temporarily and then switch back to the original.

Regards,
Andreas

September 30, 2022 at 8:36 pm #12159101

MOOI

Hi Andreas,

well, the thing is... ...if I activate wpml the site suddenly works

However if I deactivate it, it works only with plain permalinks... ?
Could you please advise?

October 3, 2022 at 8:22 am #12168269

Andreas

As I have already told you , WPML is not adding redirection, WP is doing it or 3rd party plugins. If you have problems with redirection or other urls issues after disabling WPML, I would suggest checking it a little bit further in order to find the source of the problem.

But since you need WPML and it is working, why you are not leaving it enabled and continue working normally?

Regards,
Andreas

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.