We apologize for the inconvenience, but in order to proceed with troubleshooting, we kindly request a site snapshot. Alternatively, with your permission, we can create a snapshot on our own.
For this purpose, we typically recommend using the free plugin "Duplicator." If you are already familiar with how Duplicator works ( https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded.
To assist you further, please follow these instructions:
Watch the Duplicator instructions video: hidden link
If the archive file exceeds 400MB in size, please utilize Duplicator's file filters to exclude the cache, wp-uploads directory, media, and archive files.
Once you have the archive file, please share the link with us. You can use services such as Google Drive, Dropbox, or similar platforms as the snapshot file will likely be large.
Please note that your next reply will be private, visible only to you and me. You can paste the link to the file there. Rest assured that once the issue is resolved, I will delete the local site.
We apologize for the inconvenience, but in order to proceed with troubleshooting, we kindly request a site snapshot. Alternatively, with your permission, we can create a snapshot on our own. Can I proceed?
There seems to be some issues with the database and I need to make changes to troubleshoot this further.
we are syill waiting this solving problem
please may u update us and update if u are able or not to understand the problem
solve the issue
and make it functionally
I've been able to identify the issue, but unfortunately, I haven't found a solution yet. I'd like to escalate this matter to our 2nd tier support for further investigation. I'll get back to you as soon as possible with any updates.
The matter has been forwarded to our 2nd Tier Support and is currently in line for review. I'll reach out to you as soon as I receive an update from them.
waiting for the 2 level a question :
"If we configure the remaining sections and pages manually, can we ensure the complete functionality of the system?"