Home›Support›English Support›[Resolved] Bilingual domain set up giving 404's for Portolio post type (Occasionally)
[Resolved] Bilingual domain set up giving 404's for Portolio post type (Occasionally)
This thread is resolved. Here is a description of the problem and solution.
Problem:
The portfolio slug does not work in the permalink of the translation. Solution:
There are two strings registered and translated for the same slug, remove one (option string) to resolve the issue.
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We have a problem with the operation of the bilingual site in different domains per language mode.
As we can see, the page works in principle, but problems arise when changing the language (and domain) and URL-slugs for Portfolio post types.
Sometimes the slug is not changed, maybe only when the page is refreshed.
Thank you for contacting WPML support, I'd be happy to help you with this issue.
I also see that issue on your site for now. Please try to follow some troubleshooting steps below and see if it helps.
1. Enable a minimal environment
- Deactivate all non-WPML plugins
- Switch to the main theme (currently the child theme is activated)
2. Go to WPML > Support > Troubleshooting > Click on some buttons below
- [Post type xts-portfolio] Synchronize posts taxonomies
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML tables collation
- Fix post type assignment for translations
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info.
After reviewing, I think there could be a conflicting slug with the project base "stage" of the post type "xts-portfolio" on your site. I also see that:
- from the backend, if I login to the admin area and click to view the portfolio in the English language, I can access the portfolio as well.
- from the frontend, if I view the portfolio in the English language first, I can access the portfolio as well, but if I switch to the Slovenian language and switch back, it does not work and display 404 page.
If I remove the project base in Settings > Permalinks and save changes, it reset to the default "project" and everything works correctly.
I'm discussing this issue with my 2nd tier support to get some advice and I will get back to you if I have any information.
There are two strings registered for the same slug. One is WordPress slug (expected) another is option string (not expected). The second one is deleted and it works now, please check the screenshot attached. Can you please confirm this?
