[Resolved] Buttons in header don't translate

Hello,

1) We are missing photos, please share again.

2) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

3) How are you adding these buttons in default language? If via Elementor template, please check and follow our docs:

- https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates

Regards,
Drazen

Hello Bob,

Thanks for your reply.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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Please, let me know if you need any additional details. Have a nice day.

Hi there,

Thank you for correcting the credentials.

It seems that the header was not fully translated. We've followed these steps in order to solve it:

- First we made a minor modification to the original language header
- Then went here: hidden link
- And updated/completed the English translation

After this the button texts could be correctly translated, please check it: hidden link

Kindly review it and let us know if it is solved now. Thank you!