Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 - -
- - - - - - -

Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 6 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 5 months ago.

Assisted by: Osama Mersal.

Author Posts
October 26, 2022 at 10:29 am #12314007

Yulia Krzeminska

I'm face a problem applying a revision in a widget area. The revision cannot be applied either on the translations page or in the list of widget areas. When I click on the eye icon next to it, the browser redirects to /wp-admin/edit-comments.php?p=... with the title "Comments on “(no title)”" . It seems that some connections in the data database are broken. How can this be fixed?

Widget Areas  2022-10-26 13-23-06.jpg
October 26, 2022 at 11:30 am #12314831

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) Please try the following steps:
1- Edit the post in the default language
2- Add "V2" to the title
3- Update the page
4- Delete the "V2"
5- Update the page
6- Update/Review the translation

Kindly let me know if the above steps helped you fix the issue.

2) According to the debug.info, some of your plugins need to be updated along with WordPress core, so please make sure to use the latest version of your active plugins to avoid any issues.

You can find the latest versions of WPML plugins here. (https://wpml.org/account/downloads/)

I hope this helps you. If you need further info, please let me know.

Best regards,
Osama

October 26, 2022 at 1:24 pm #12315677

Yulia Krzeminska

Hi Osama!

1. Review links was changed, but plugin functionality is still not working as should. You can see this on my screenshot. I was try to check your trick with auto confirm revision setting and without it.

2. I scare to update versions because this can provide additional issues on functionality that still working.

Translations 2022-10-26 16-06-39.jpg
October 26, 2022 at 1:38 pm #12315915

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. Do you have a staging site where we can update the plugins and check the issue?

Thanks,
Osama

November 2, 2022 at 11:46 am #12357465

Yulia Krzeminska

I was make whole site backup and updated wpml plugins to latest versions but this no effect. The same widget area is still not translatable and not reviewable.
(After plugin update I was make procedure from point 1 of first your answer)

November 2, 2022 at 11:48 am #12357481

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed.

Your next answer will be private, which means only you and I can access it.
❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Thanks for your cooperation

Regards,
Osama

November 10, 2022 at 9:26 pm #12434261

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the access details. I've checked the site and found that the problematic reviews are stuck or deleted translations, so in order to fix the issue, please take a database backup, and apply the following steps.

1- Go to WPML-> Support-> Troubleshooting
2- Run the functions one by one (Kindly check this hidden link)
3- Re-translate the widget areas

❌ Please backup your database before the above steps ❌

Kindly let me know if the above steps fix your issue.

Best regards,
Osama

The topic ‘[Closed] Can't apply a translation revision for widget area’ is closed to new replies.