Divi layouts doesn´t appear correctly on translation

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: Bug

This topic contains 34 replies, has 2 voices.

Last updated by Paola Mendiburu 3 weeks, 3 days ago.

Assisted by: Paola Mendiburu.

Author	Posts
March 25, 2024 at 1:46 pm #15447119
attilaC-5	Additionally, I found out, that I cannot translate global footer layout in the Translation Management. If I change the translation of german, it's pulling in the Search layout instead of Global footer, but for now it completely disappeared and even if I do some minor change it won't pull it in to Translation management.
March 26, 2024 at 11:41 am #15450892
attilaC-5	Hello Paola, I just saw, that you logged in the real site, not the dev site we duplicated for you to investigate the issue. Just wanted to make sure that you did it in purpose. Thank you
March 26, 2024 at 12:05 pm #15451105
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	This is the dev site hidden link right? I am working on that site.
March 26, 2024 at 12:08 pm #15451106
attilaC-5	Yes, that's the right one. I just got a message from the real one. govapestore.com, must be some registration mistake in the system of Wordfence then. 🙂
March 26, 2024 at 12:11 pm #15451139
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I am investigating the problem using this example: hidden link
March 26, 2024 at 12:41 pm #15451230
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Do you give me permission to install File manager plugin? There is a problem that I don´t have access to WPML --> Translation managament and I am trying to fix it.
March 26, 2024 at 1:30 pm #15451583
attilaC-5	Sure, it's already installed.
March 27, 2024 at 3:35 pm #15456897
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I will escalate to the second tier as it is not appearing WPML --> Translation Managament and I have applied this solution https://wpml.org/forums/topic/when-try-setup-not-allowed-to-access-this-page-as-admin/#post-15378618 but the problem persists-
March 27, 2024 at 3:55 pm #15457046
attilaC-5	Hello Paola, we just found out, that the original version was running on multiple domains, and the copy haven't had that domain setting. As I see, it's changed to directories, as it had no multiple domains. What should we expect from Tier 2 support? Thank you
March 28, 2024 at 10:51 am #15459846
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I see that now works for hidden link Could you please do the same for hidden link so I can do the tests. I am suspecting that there is a problem when doing manual translation.
March 28, 2024 at 1:01 pm #15460685
attilaC-5	Dear Paola, Could you please specify, what do you mean by "working"? Nothing seems to work fine still. Thank you
April 1, 2024 at 8:28 am #15468403
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I mean that doesn´t appear WPML --> Translation Managament on the staging site and on the production site yes.
April 1, 2024 at 9:01 pm #15470796
attilaC-5	Yes, that's working, still there are many bugs on the category and product translations. 🙁
April 2, 2024 at 1:55 pm #15473311
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	So could you please could you please recreate the staging site so the translation management can work in order to do the tests from WPML --> Translation management on the staging site?
April 2, 2024 at 3:10 pm #15473834
attilaC-5	Hello Paola, yes, I try to copy it again ASAP.

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