Doesn´t work automatic translation

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: ATE

This topic contains 22 replies, has 3 voices.

Last updated by Paola Mendiburu 2 weeks, 3 days ago.

Assisted by: Paola Mendiburu.

Author	Posts
April 15, 2024 at 8:16 am #15517627
artyomM-5	Hi Alejandro In the live website we have a lot of data and business is going on. I checked the video you shared and also the dashboard of the website and saw that you have deactivated the main plugins. but the problem was the bulk translation of more than 10 posts or pages (anything) was not working. If it is possible we can set up a Zoom meeting to figure out what is the problem because I can not provide the main website access.
April 16, 2024 at 8:58 am #15523631
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! I will activate the plugins one by one to see if there is any conflict with a plugin causing the issue. I will let you know when I have some news.
April 17, 2024 at 8:26 am #15530109
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! I have activated all the plugins on the staging site and it is working. It seems related to ip restriction that you have on your site. Please try to remove the ip restriction and then send some pages to translation, let me know if it works.
April 22, 2024 at 7:03 am #15548240
artyomM-5	Hi Paola Mendiburu I removed all restrictions, but it still didn't work. Interestingly, the same restrictions are on the staging website, but it works there. Paola Mendiburu, it has been many days. Please resolve this issue as soon as possible, as it is affecting our work.
April 22, 2024 at 10:44 am #15549690
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! I am trying to access to hidden link but I get the message: Sorry, you have been blocked You are unable to access deluxehomes.com On the staging site I don´t have any problem to access. So it seems there is some restriction. Please let me know when it is unblocked so I can access.
April 22, 2024 at 11:19 am #15549892
artyomM-5	Because I changed it but In morning I removed all the restriction in the hidden link and tested but it didn't worked then I changed backed (added restriction again) if you want to access please give me you ip and also keep in mind do not uninstall any plugin or theme there because it's a big website or I can give you access of my anydesk you can operate from my pc so you will have idea?
April 22, 2024 at 11:22 am #15549915
artyomM-5	Please I need this to be solved as soon as possible and I talked to the team they said it is not possible to give the full access so please come on the anydesk I will share the details once you are on it.
April 22, 2024 at 11:25 am #15549944
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	We need to access the site without restriction. I will not install any plugin, only unblocked from our side and then send a page to automatic translation.
April 22, 2024 at 11:54 am #15550068
artyomM-5	That's what I am saying get it from anydesk 1 780 347 680 I can not create new user from it right now
April 22, 2024 at 1:42 pm #15550896
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	We already have a user. My ip address is 5.225.2.166 Please let me know when I can enter to hidden link Thanks.

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