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This topic contains 11 replies, has 2 voices.

Last updated by Bigul 1 year, 5 months ago.

Assisted by: Bigul.

Author Posts
November 4, 2022 at 12:02 am #12375405

elizabethH

I am trying to: display my French Page (second language)

Link to a page where the issue can be seen: hidden link

I expected to see: Regular page with no errors.

Instead, I got: Fatal error: Uncaught ValueError: Unknown format specifier "R" in /var/www/wp-content/plugins/restaurant-reservations/includes/Settings.class.php:1295 Stack trace: #0 /var/www/wp-content/plugins/restaurant-reservations/includes/Settings.class.php(1295): sprintf('D\xC3\xA9finir commen...', '<a href="http:/...', '</a>', '<a href="https:...', '</a>') #1 /var/www/wp-includes/class-wp-hook.php(307): rtbSettings->load_settings_panel('') #2 /var/www/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /var/www/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #4 /var/www/wp-settings.php(598): do_action('init') #5 /var/www/wp-config.php(98): require_once('/var/www/wp-set...') #6 /var/www/wp-load.php(50): require_once('/var/www/wp-con...') #7 /var/www/wp-blog-header.php(13): require_once('/var/www/wp-loa...') #8 /var/www/index.php(17): require('/var/www/wp-blo...') #9 {main} thrown in /var/www/wp-content/plugins/restaurant-reservations/includes/Settings.class.php on line 1295

THIS ERROR IS ONLY SHOWING ON THE FRENCH PAGES....

November 4, 2022 at 10:47 am #12380467

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

This may be related to the following tickets or a compatibility issue with *Five Star Restaurant Reservations - WordPress Booking* Plugin.

https://wpml.org/forums/topic/add-to-basket-button-in-italian-throws-a-hard-error/#post-8449997

https://wpml.org/forums/topic/site-crashes-when-clicked-on-russian-language-switch-button/

So please visit WPML>>String Translation and search for "%s" inside the text field. Then check if you translated some strings that include a placeholder like "%s" and make sure that the translation includes the identical/correct placeholder(s).

--
Thanks!

Bigul

November 4, 2022 at 1:59 pm #12382701

elizabethH

I AM sorry I do not have any string translation with the following "%s"..
Please see screenshot attached..

Plus we have never had a compatibility error with Five star plugins for the last 2 years...

Please advise..

Screen Shot 2022-11-04 at 10.00.56 AM.png
November 4, 2022 at 5:03 pm #12384531

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please fills the private details fields after a full site backup{mandatroy}. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

November 4, 2022 at 8:15 pm #12385645

elizabethH

I have entered my site access. we have had to turn OFF the WPML as it is throwing a white screen and Fatal error message. All related to the compatibility of the French site... WPML

November 5, 2022 at 6:44 pm #12389799

elizabethH

I have not read back from you and our site is still has major issues with the WPML.. We had to turn off the plugin so the site does not show White screen as it did.

Please confirm you received my login credentials.. ThIS is an urgent matter please...

November 6, 2022 at 10:07 am #12391789

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the login information and details. Please check the attached image. Now you are using an older version of WPML and WPML String Translation plugin is not installed on the site. So have you uploaded the older version due to this issue?

Please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. So we can troubleshoot the issue without affecting your live site.

--
Thanks!

Bigul

2022-11-06_15-34-42.png
November 6, 2022 at 5:01 pm #12393231

elizabethH

SO what do you recommend I do..
Uninstall the Old version and re-install the newer version of the CMS and then the new version of String??

Please advise, as we need the site in both languages up and running...

Thanks for your assistance..

November 6, 2022 at 5:12 pm #12393249

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. Please upgrade to the latest version of the WPML and String Translation plugins(4.5.12 series) after a full site backup{mandatory}. Then clear all types of caches and make sure the issue is existing or not.

https://wpml.org/changelog/2022/10/wpml-4-5-12-updates-for-wordpress-6-1/

May you have to visit Plugins>>Add New>>Commerical tab and click on the *Check for updates* button to get the WPML automatic upgrade links of the latest version. This step will help us refresh the installer caches.

If the bug remains, this requires further testing. So please allow me to make a duplicator copy of your site using the Duplicator plugin(https://wordpress.org/plugins/duplicator/) for debugging the issue on my local server. So we can troubleshoot the issue without affecting your live site.

--
Thanks!

Bigul

November 7, 2022 at 7:14 pm #12403267

elizabethH

The issue is still persistent. I have done everything you have requested updated both plugins to latest version, and still am receiving critical error.
You have my login credentials. May you please assist , this site with both languages was working fine before.. and we are loosing business at this time with our French site down.

Screen Shot 2022-11-07 at 2.15.58 PM.png
Screen Shot 2022-11-07 at 1.54.32 PM.png
November 8, 2022 at 7:06 am #12406765

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I made a copy of the site for further debugging and will test it locally. We will get back to you as early as possible. Please wait.

--
Thanks!

Bigul

November 8, 2022 at 5:30 pm #12412991

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Please visit the French site now. I am getting the expected results after editing the translation of this string *Define how the time is formatted on the booking form. %sFormatting rules%s. This only changes the format on the booking form. To change the time format in notification messages, modify your general %sWordPress Settings%s.* like the following. Because the placeholder strings(%sWordPress Settings%s & %sFormatting rules%s) are wrongly translated.

From


Définir comment l'horaire est formaté sur le formulaire de réservation. %sRègles de format%s. Pour changer le format d'horaire dans les messages de notification, modifier vos %sréglages WordPress%s généraux.

To


Définir comment l'horaire est formaté sur le formulaire de réservation. %sFormatting rules%s. Pour changer le format d'horaire dans les messages de notification, modifier vos %sWordPress Settings%s généraux.

Please check the attached images for more details and let us know your feedback.

--
Thanks!

Bigul

2022-11-08_22-59-06.png
2022-11-08_22-53-09.png
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.