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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Laura 11 months, 1 week ago.

Author Posts
May 25, 2023 at 9:49 am #13714821

antwinG

Tell us what you are trying to do?I renewed our subscription but the other languages, English and German are still not working...
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How can we fix this?

May 26, 2023 at 2:40 pm #13723885

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

Can you please explain what do you mean with "English and German are still not working"?

I can see them translated (see screenshot).

Also please notice you need the account type "Multilingual CMS" to properly use Avada. I can see you have String Translation, but that plugin is not available with your current account (Multilingual Blog).

Please upgrade your subscription and update all WPML plugins.

Immagine 2023-05-26 163813.png

The topic ‘[Closed] I renewed our subscription but it is not working’ is closed to new replies.