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This topic contains 1 reply, has 2 voices.

Last updated by Dražen Duvnjak 1 year, 3 months ago.

Author Posts
January 27, 2023 at 12:47 pm #12903985

josipU

Installing the WPML String Translation causes a Crash.

January 27, 2023 at 1:19 pm #12904091

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Please enable error logging that will save all errors in a file called debug.log, log file inside the /wp-content/ directory.

To do so, please add the following

define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false);

Once you have added those lines to your wp-config.php file, please try andreplicate the issue. Then go to your installation's wp-content folder and find the "debug.log" file that should've appeared by now (it will appear if it encounters an error in your server).

Share few latest error messages with us.

- https://wpml.org/documentation/support/debugging-wpml/

Thanks,
Drazen

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