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[Resolved] product passwords aren't copied to other languages

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This topic contains 10 replies, has 3 voices.

Last updated by Dražen Duvnjak 7 months, 1 week ago.

Assisted by: Dražen Duvnjak.

Author Posts
September 16, 2023 at 3:14 pm #14406903

malkaS

I'm trying to password-protect some products. In main language (EN) it does work fine, but in other languages password is always wrong. And it's not possible to edit password, as it's blocked by wpml.
September 18, 2023 at 12:46 pm #14412005

George Botsev
Supporter

Languages: English (English )

Timezone: Europe/Sofia (GMT+03:00)

Hello!
As far as I recall the password protection is normally synchronized and it is the same as the original, provided that you have checked the option "Synchronize password for password protected posts" in WPML > Settings page.
Please check that setting and enable it.
September 18, 2023 at 12:58 pm #14412101

malkaS

This setting is enabled (all sync settings are checked). Worse than that, I've got one EN password-protected post whose translation isn't even protected.
September 18, 2023 at 1:01 pm #14412121

malkaS

So I've saved the translation, and now it's password-protected. But the password is wrong. I can't see pass obviously, but EN one doesn't work.
September 18, 2023 at 1:02 pm #14412131

malkaS

So it looks like when I save EN post, it doesn't copy password settings to RU. And when I save RU post, it takes password settings, but not the password.

I'm using WordPress translation style.
September 18, 2023 at 1:12 pm #14412379

malkaS

I mean wordpress editor, not wpml
September 19, 2023 at 6:11 am #14416065

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Can you please check if the issue happens when only WPML plugins are activated, and all other plugins are disabled? Please change your theme to the WP default theme and check if the issue happens.

Thanks,
Drazen
September 21, 2023 at 1:07 pm #14439253

malkaS

it seems it's somehow related to breeze cache plugin. without it seems to work
September 21, 2023 at 1:14 pm #14439523

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

are you using some kind of object cache or specific settings via the mentioned plugin?

Does the issue still happen when only Breeze and WPML plugins are enabled, and all other are disabled while using the WP default theme?

Let me know.

Thanks,
Drazen
September 26, 2023 at 8:18 am #14464235

malkaS

I think it was failing with just breeze.

But now it's working with breeze enabled, but breeze doesn't seem to work at all. So I'm checking with cloudways support what happened to it...
September 26, 2023 at 10:42 am #14465863

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

sure.

Feel free to contact us again if there is anything else we can do for you.

Regards,
Drazen
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.