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This topic contains 6 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
April 28, 2022 at 10:39 am #11113589

petrav-6

Tell us what you are trying to do? My plugin says that I use an unauthorised version.
I do not understand that, because my subscription is renewed till the end of this year

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?
hidden link

I also get this message: WPML plugin cannot connect to wpml.org

April 28, 2022 at 10:57 am #11113733

petrav-6

I made a change, because I saw that the SSL-certificate was not working.
The problem is stil there

April 29, 2022 at 11:02 am #11121883

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

This might be a false positive or a cached notification.

Let's try this:

1. Go here (https://wpml.org/account/sites/) > remove the current key for the site > generate a new key for the site > copy it
2. Now go to your website's backend > Plugins > Add new > Commercial > unregister WPML and register WPML again with the new key

Please let me know how that goes.

I will be waiting for your response.

Kind regards,
Mihai Apetrei

May 2, 2022 at 11:53 am #11132895
petrav-6

Hello Mihai,

Yes, I still need help

I did as you suggested and now I have another problem.
The plugins are now up to date but my pictures are missing
hidden link
If you look at the bottom, above the footer, at "Foto's" normally there are a lot of pictures, but now the are missing.

How is this possible?

New threads created by Mihai Apetrei and linked to this one are listed below:

https://wpml.org/forums/topic/split-pictures-are-missing/

May 2, 2022 at 8:51 pm #11135727

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Is the old notification gone or is it still showing?

Please let me know.

In regards to the new issue that you mentioned, our Support Policy allows us to handle only one issue/question per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.

So I created a new ticket for you with the new request and it will be handled here:
https://wpml.org/forums/topic/split-pictures-are-missing

Kind regards,
Mihai

May 3, 2022 at 5:56 am #11137253

petrav-6

Hallo Mihai,

Thanks for making another ticket
Yes the old notification is gone
Thanks

May 3, 2022 at 9:34 pm #11144815

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Perfect.

Please mark this ticket as resolved when you have a second.

Thank you.

Mihai

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.