This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing layout issues on their multilingual WordPress site, where the English version of pages did not match the design of the Albanian version. Additionally, the client was unsure how to translate the footer, header, and use the Slider Revolution plugin in multiple languages. Solution: We identified that the layout discrepancy was due to some custom fields being set as non-translatable. We adjusted the settings to make these fields translatable by following the steps in our guide on Translating Custom Fields. For the issues related to translating widgets and using Slider Revolution, we provided documentation links and advised the client to open separate support tickets for each issue to ensure detailed assistance. The relevant guides can be found here:
If the provided solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should further assistance be needed, please do not hesitate to open a new support ticket at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I still have a problem because I did the WordPress Editor translate, overwrite and then translate independently and the English version is not in the same design as the Albanian one. Can you please help me?
Please:
1.- Share the URL of the page where the layout problem appears
2.- Share the access credentials to the site. I have set your next answer private.
I will take a look at the page and check what is causing the different layouts. Although I suspect this might be related to missing custom fields 🙂
I kindly ask you to open a new ticket for each problem, one for the footer and another one for the Slider Revolution. That way, we can keep following our support policy of solving one issue per ticket.
Before we go at slider and widget issues, The design is still being destroyed when I try to translate it. Is there a problem? How did you do it the the Contact page?
What do you mean by update? Can you please explain more or do a screen recording so I can see what you do to fix this issue because it is still the same problem and I am afraid it will happen with all my pages?
Can you please just do this problem for my other pages and then I will do the rest because I am loosing time and my client is getting really angry with me. 🙁
Hi,
I'm sorry, but I don't understand what you mean by "I tried it with "Wrap" and still wrong"?
I described exactly the steps to follow in the video and shared the documentation related to it. There is the solution, you don't need us to apply it 🙂
see this video and you will understand what I am saying.
the "connect with translations" wont appear on my screen.
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