Translated page redirects to original

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Tagged: Not WPML issue

This topic contains 8 replies, has 2 voices.

Last updated by giannisP 1 year, 1 month ago.

Assisted by: Bruno Kos.

Author	Posts
March 16, 2023 at 12:10 pm #13259169
giannisP	Hello I translated the page hidden link to Greek I assigned the url for the Greek hidden link However, when I click it redirects to original URL Any ideas?
March 16, 2023 at 12:47 pm #13259425
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Thank you for contacting WPML support! If I check that url in hidden link, I get: >>> <em><u>hidden link</u></em> > -------------------------------------------- > 301 Moved Permanently > -------------------------------------------- Status: 301 Moved Permanently Code: 301 Date: Thu, 16 Mar 2023 12:34:04 GMT Content-Type: text/html; charset=UTF-8 Connection: close Location: <em><u>hidden link</u></em> expires: Wed, 11 Jan 1984 05:00:00 GMT Cache-Control: no-cache, must-revalidate, max-age=0 x-redirect-by: WordPress vary: X-Forwarded-Proto,Accept-Encoding access-control-allow-origin: * CF-Cache-Status: DYNAMIC I see you have Yoast SEO Premium, can you check if this URL is set there to redirect perhaps, remove it from there and then clear the cache? There is a redirection in place and you need to locate it within your site. Regards, Bruno Kos
March 16, 2023 at 1:21 pm #13259621
giannisP	Thanks for your help, however the redirects have been raised. However the problem persists I still think it's a WPML issue. Any more ideas thank you
March 16, 2023 at 1:39 pm #13259805
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, WPML does not have any redirect option, nor it keeps the redirect tables or rules. You can confirm this by disabling WPML altogether and then trying to check that url within hidden link see if it will still show 301 redirect. Perhaps you added this into htacess - did you check the Yoast Redirections if such redirect exist? if so did you remove it and cleared the website and the browser cache afterwards? Regards, Bruno Kos
March 16, 2023 at 1:47 pm #13260067
giannisP	Oh yes, I removed all redirects from yoast, I've cleared cache. I clear even cloudflare, cache. I appreciate that you say wpml has no redirects. Original page works fine how can I delete a translation and create it back again? Is there a chance that the language url format? mixes up things? can it be web propagation? that is still not visible? Maybe Also, what is the best url format to keep WP a male, not translating the translated title of the page, and rather continue with the language language with a slash ie hidden link? .htaccess does not include any redirects. Thanks!
March 16, 2023 at 1:54 pm #13260131
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials. Regards, Bruno Kos
March 16, 2023 at 2:58 pm #13261241
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, I asked our 2nd tier team about this, I'll get back to you as soon as I have any news or questions for you. Regards, Bruno Kos
March 16, 2023 at 3:40 pm #13261885
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Can I ask you the following? In order to debug this issue, I will install Duplicator plugin, will create packages and will try this on my localhost and escalate further to 2nd tier. I will exclude all the media files, etc, to keep the package minimal. https://wpml.org/faq/provide-supporters-copy-site/ Let me know if this is OK with you. Regards, Bruno Kos
March 16, 2023 at 3:52 pm #13262115
giannisP	My issue is resolved now. it was web propagation. Thank you for your assistance

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.