On one of my live sites, I encountered translation issues where two different languages appeared on the same page. When I attempted to troubleshoot by creating a staging environment, I noticed that there were no longer any issues in staging, which was copied from the live
Languages: English (English )French (Français )Arabic (العربية )
Timezone: Pacific/Easter (GMT-06:00)
Hello,
Thank you for the follow-up,
1- The last time you mentioned that the staging site is working fine, is there any difference in configuration between it and the live site?
If not, could you maybe push the staging site to live, would that be a viable option?
If they are different, what changes have you done before getting this issue?
2- Furthermore, we would like to ask you to enable debug information for this matter, which will provide us with more insights about your website. You may refer to this link for instructions on how to do this: http://wpml.org/faq/provide-debug-information-faster-support/
Hello! I'm experiencing the same issues on the staging site. I've observed that only the pages where I made layout changes (like moving buttons around, etc.) are encountering problems. It seems that whenever I modify the layout of a page, the text reverts back to its original French form. I'm using the Salient theme with the WPBakery Page Builder.
Hence, you might encounter issues with most WordPress Plugins that are yet to be compatible too, 8.1 would be the latest fully compatible version.
Lastly, I would like to ask for temporary access to your test site’s wp-admin and FTP to investigate the issue further.
Kindly provide me with the steps on how to replicate the problem.
Also, you mentioned you changed the layout, have you changed it from the Original language or directly from the translations?
It is important to note that you should back up your site and database before proceeding, and you can use a plugin like Duplicator for this purpose. Here’s a link to the plugin: http://wordpress.org/plugins/duplicator/
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The problem is, I didn't modify the translation at all. I simply moved a button, for example, from 5 to 10 pixels, and then the translation crashed. I didn't even change a single word...
