WPML could not load configuration files, which your site needs.

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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author	Posts
May 9, 2022 at 1:41 am #11176857
stephaneJ-8	Dear support, I receive this message : WPML could not load configuration files, which your site needs. Please help These details: 2022-05-09 00:35:499317 index wp_error wpml-config/config-index.json code: http_request_failed message: cURL error 7: Failed to connect to cdn.wpml.org port 80: Connection timed out 2022-05-09 00:32:001765 index wp_error wpml-config/config-index.json code: http_request_failed message: cURL error 7: Failed to connect to cdn.wpml.org port 80: Connection timed out 2022-05-09 00:30:522058 index wp_error wpml-config/config-index.json code: http_request_failed message: cURL error 7: Failed to connect to cdn.wpml.org port 80: Connection timed out 2022-05-09 00:23:369311 index wp_error wpml-config/config-index.json code: http_request_failed message: cURL error 7: Failed to connect to cdn.wpml.org port 80: Connection timed out Please help JG
May 9, 2022 at 4:05 am #11177549
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. This message usually appears if there is some misconfiguration with SSL and Curl on your server or the server has outgoing requests blocked as the plugin is trying to reach hidden link but its failing. Please contact your hosting provider and ask them to whitelist the following: - wpml.org - cdn.wpml.org - api.wpml.org - https://wpml.org/faq/troubleshooting-registration/ Otherwise, please contact your hosting service and ask them to update the cURL extension to 7.34.0.. More info: - https://wpml.org/errata/wpml-could-not-load-configuration-files-which-your-site-needs/ Related tickets: - https://wpml.org/forums/topic/wpml-could-not-load-configuration-files-which-your-site-needs/ - https://wpml.org/forums/topic/wpml-could-not-load-configuration-files-which-your-site-needs-41/ Let me know how it goes and I hope it helps. Thanks! Kor

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